WC Regional Manager, Claims (Remote - Residency in Western States)

We need to output HTML fragment with sections: About the role? The posting includes Summary JOB DESCRIPTION, then responsibilities, Education and Experience, Qualifications, Other Skills And Abilities, Supervisory Responsibilities, Additional Information, Working Conditions, Pay Range. We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real content. No Benefits or Schedule unless present. There's no explicit Benefits or Schedule. There's Pay Range. So we can have Pay section. No Schedule. We can have About the role (summary). Responsibilities (essential duties). Requirements (Education and Experience). Qualifications (maybe combine with Requirements? But we have both Education and Experience and Qualifications sections; we could treat Education and Experience as Requirements, and Qualifications as Qualifications. Skills could be Other Skills And Abilities. Supervisory Responsibilities could be part of Responsibilities or separate? Could be part of Responsibilities. Additional Information maybe not needed. Working Conditions maybe not a standard heading; we could omit unless fits under something else. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. If a section doesn't have content, omit it. So we need About the role (summary). Responsibilities (essential duties). Requirements (Education and Experience). Qualifications (Qualifications). Skills (Other Skills And Abilities). Pay (Pay Range). Possibly Benefits? Not present. Schedule? Not present. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. Also remove "Additional Information" etc if not needed. We need to preserve all substantive information. So we need to include details from each section. Let's extract content: Summary JOB DESCRIPTION: "Provides leadership for a regional workers' compensation claims organization in accordance with claims adjudication and benefit allocation. Responsible for the overall performance of claims operations, including claim quality, customer experience, workforce development, financial stewardship, regulatory compliance, and operational effectiveness. Leads claim professionals, and support staff in achieving organizational goals while promoting a culture of accountability, continuous improvement, collaboration, and service excellence." That's About the role. Essential Duties and Responsibilities list: bullet points after "ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned." List: - Manages monoline workers' compensation unit of claim professionals and support staff. - Leads claim team in support of department initiatives and strategies in cost containment, case file handling, customer service and quality. - Consistently monitors workflows to maximize accuracy and efficiency. - Maintains an acceptable level of service and customer satisfaction and retention. - Effectively manages the quality review process. - Develops unit goals, objectives, processes, procedures and systems. - Stays abreast of changes in workers’ compensation statutes, case law and rehabilitation advancements. - Identifies team staffing needs and takes necessary measures to ensure appropriate levels of service. - Mentors employees and develops career paths with growth opportunities. - Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies. - Researches cause of discrepancies and makes recommendations. - Participates in special projects and serves on committees as needed. Education And Experience: - Relevant combination of education and experience may be considered in lieu of degree. - Bachelor’s degree in a related field. - Seven (7) years of experience in a claim environment with demonstrated technical experience that provides the necessary knowledge, skills and abilities. - Three (3) years of supervisory or leadership experience in claims required. - Previous workers’ compensation claim management with multi-jurisdictional experience preferred. - Bilingual skills preferred. Qualifications: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Other Skills And Abilities (but that's separate heading). Actually the Qualifications section includes a paragraph then "Other Skills And Abilities" heading. So Qualifications includes: ability to perform each essential duty, requirements representative, reasonable accommodation. Then after that there is "Other Skills And Abilities" heading with list. Thus we need to separate Qualifications (the generic statements) and Skills (Other Skills And Abilities). Let's capture Qualifications content: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other Skills And Abilities list: - Knowledge of team building and employee motivation theories with the ability to effectively manage multi-functional employee teams. - Demonstrated leadership abilities. - Knowledge of laws, regulations and compliance requirements related to workers’ compensation insurance. - Demonstrated technical knowledge of insurance administration, claims management or relevant insurance expertise. - Ability to work with and empower others on a collaborative basis to ensure success of unit team. - Excellent oral and written communication skills. - Knowledge of insurance and underwriting techniques, agency and policyholder needs. - Ability to effectively present budgetary and/or cost information and respond to questions as appropriate. - Ability to establish workflows, manage multiple projects and meet necessary deadlines. - Ability and proficiency in the use of computers and company standard software specific to position. Supervisory Responsibilities: - Directly supervises a varied number of employees in the designated department(s). - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Additional Information: - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. - This job description does not constitute a contract for employment. Working Conditions: - Work is performed in a virtual office with no unusual hazards. - Travel is required, with some occasional overnight stays. - Must possess a valid driver's license with a record that meets corporate standards. - Must be able to meet general physical requirements that would allow the ability to view and participate in account operations which may include climbing ladders and scaffolding, work in confined spaces, and or other similar situations. Pay Range: - Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. - It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $100,000 and $158,350. - The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. We also have EEO etc but we should remove. Now we need to map to sections: About the role: summary paragraph. Responsibilities: essential duties list (maybe also supervisory responsibilities? Could include but we can keep supervisory responsibilities under Responsibilities as part of duties). But we have a separate Supervisory Responsibilities list; we could incorporate into Responsibilities as additional bullets. However the instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It didn't forbid having extra headings not in list, but says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; we could also add other headings if needed but better to stick to those. So we should fit all content under those headings. Supervisory Responsibilities could go under Responsibilities. Additional Information maybe could be omitted as it's boilerplate? It's not exactly boilerplate but it's generic disclaimer; could be considered boilerplate? It's not EEO but it's a generic statement. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Additional Information is a legal disclaimer about job description not being exhaustive and not a contract. That could be considered legal boilerplate. Likely we should remove it. Working Conditions also maybe not under standard headings; but we could include under Responsibilities? Not really. Could we create a "Working Conditions" section? Not in the list. The instruction says use those headings for section headings (e.g...). It doesn't forbid other headings, but says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings for sections; we could still add other headings but better to follow the pattern. However Working Conditions is substantive info; we could include it under Responsibilities? Not ideal. Could we treat it as "Requirements"? No. Could we treat as "Skills"? No. Could we create a "Working Conditions" heading despite not in list? Might be okay but risk deviating. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say you cannot use other headings, but the examples are those. Safer to include Working Conditions as a paragraph under Responsibilities or maybe under About the role? But it's about work environment. Could be part of About the role? Not really. Perhaps we can add a "Working Conditions" section as a

even though not listed; but the instruction says use those headings for section headings (e.g...). It may be interpreted as you should use those headings when applicable; if you have other content, you could still use a heading but maybe not. I'd lean to include Working Conditions as a

because it's substantive and not covered elsewhere. The instruction didn't forbid other headings; it just gave examples. So I'll include Working Conditions as a heading. Pay: we have Pay Range. Benefits: none. Schedule: none. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Working Conditions, Pay. We need to ensure we don't include filler like "commensurate with experience". Not present. Now format: Use

for each section heading. Then content: For lists use

• . For prose use

  . We need to preserve all substantive information. Let's craft. About the role: combine the summary paragraph into one

  . Responsibilities: include essential duties list plus supervisory responsibilities bullets. We'll combine all duties into one

  . Ensure we include all bullets from essential duties and supervisory responsibilities. List items: - Manages monoline workers' compensation unit of claim professionals and support staff. - Leads claim team in support of department initiatives and strategies in cost containment, case file handling, customer service and quality. - Consistently monitors workflows to maximize accuracy and efficiency. - Maintains an acceptable level of service and customer satisfaction and retention. - Effectively manages the quality review process. - Develops unit goals, objectives, processes, procedures and systems. - Stays abreast of changes in workers’ compensation statutes, case law and rehabilitation advancements. - Identifies team staffing needs and takes necessary measures to ensure appropriate levels of service. - Mentors employees and develops career paths with growth opportunities. - Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies. - Researches cause of discrepancies and makes recommendations. - Participates in special projects and serves on committees as needed. - Directly supervises a varied number of employees in the designated department(s). - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring and training employees;