Jobs · Customer Service

WC Claims Specialist (REMOTE - MT, AZ, CO)

Creative Risk Solutions (CRS) · Colorado, United States · Yesterday
RemoteRemoteCustomer Service$58k–$99k/yrFull-time

About the role

We are seeking a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. CRS is a leading TPA specializing in innovative claims management solutions.

Essential Responsibilities

  • Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
  • Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims.
  • Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues.
  • Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
  • Generates checks for indemnity and medical payments daily.
  • Develops and monitors consistency in procedural matters of claims handling process within CRS.

Qualifications

  • Education: High school diploma; college degree preferred.
  • Experience: 3-5 years claims experience with strong background in Workers’ Compensation claims handling.
  • Licensing: Active state specific Workers Compensation License required or the ability to acquire license within three months of hire.

Skills

  • An ideal candidate will have proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures.
  • The ability to adjudicate lost time claims across multiple jurisdictions and demonstrate the capacity to quickly learn and adapt to various software programs.
  • A strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements.
  • The willingness to become licensed if required in jurisdiction where claims are handled.

Benefits

  • Core benefits: Health, dental, and vision insurance.
  • Additional benefits: Paid parental leave, supportive new parent benefits, company-paid continuing education and tuition reimbursement, 401(k) profit sharing, generous time off practices, paid volunteer time off, and employee matching gifts to charities.
  • Professional development: Discretionary bonus opportunity, consistent merit increase and promotion opportunities, and inclusion and belonging programs.

Pay

The salary range for this role is $57,500– $98,900. Compensation is based on several factors, including, but not limited to, education, work experience, and industry certifications.

Schedule

N/A

Benefits

  • Health, dental, and vision insurance.
  • Paid parental leave and supportive new parent benefits.
  • Company-paid continuing education and tuition reimbursement.
  • 401(k) profit sharing.
  • Generous time off practices in addition to paid holidays.
  • Paid volunteer time off and employee matching gifts to charities.
  • Inclusion and belonging programs: Uniquely United Committee, Employee Resource Groups, and development programs.
  • Discretionary bonus opportunity.
  • Consistent merit increase and promotion opportunities.

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