WC-Bus Staff

About the Role

Provide friendly, efficient, knowledgeable, and helpful service of food and beverage following established quality and time standards. Maintain a high awareness of cleanliness in the restaurant, not only at the tables, but throughout its entirety. Support servers, bartenders, and all team members by helping to maintain tables and efficiently deliver correct food and drinks to guests. Assist in any special cleaning projects, including repair and maintenance.

Responsibilities

• Communicate with guests and coworkers in a positive, friendly, and hospitable manner.
• Arrive on time for scheduled shifts, ready to work, following uniform guidelines: ironed shirt and black apron, wrinkle-free black pants, slip-resistant shoes, black socks, and professional grooming standards (styled hair, limited jewelry, natural makeup when applicable).
• Assemble and disassemble workstations promptly.
• Maintain cleanliness of station during shift; stock and replenish as needed.
• Maintain adequate levels of ice for drink preparation.
• Observe all state and federal laws regarding the service of food and alcohol, including current certifications.
• Deliver food orders accurately and execute proper food placement and removal at all tables.
• Bus and manicure tables throughout the restaurant.
• Polish silverware and glassware to ensure the restaurant is set up for success.
• Communicate any questions, issues, or guest concerns to the management team.
• Clean and maintain all equipment and utensils necessary for job performance; report any issues with equipment immediately to supervisor.
• Follow all checklists and perform all necessary tasks required of your position, adhering to safety guidelines set by the restaurant.
• Have complete knowledge of the food and bar menu, as well as host stand procedures and support staff procedures.
• Assist restaurant servers in tasks necessary to maintain their tables and assist guests throughout their visit.

Requirements

• High School diploma or equivalent.
• Must be able to read English.
• Able to stand for long periods and lift a minimum of 50 lbs.
• Properly use a knife and other required equipment, as well as a tray to deliver food and drink items to guests.
• Maintain a current Food Handler’s Certification and TABC Certification; practice proper sanitation procedures and follow regulations regarding alcohol sales and service.

Benefits

• Medical insurance benefits available for hourly workers who average 30 hours per week within 90 days of hiring or at the next open enrollment.
• 401k available after 1 year (12-month period with 1,000 hours of service) for employees 21 years or older.
• Multiple pathways for growth and development.