Waxing Specialist
About the role
Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management. Maintains a clean and professional environment. Accountable for efficient, effective and high-quality service provision following all defined waxing service standards. Supports and protects our culture. Other duties as assigned in the spirit of teamwork.
Responsibilities
- Implement customer service standards for all internal and external clients.
- Exceed client expectations from initial inquiry to on-going client relationship management.
- Maintain a clean and professional environment.
- Provide efficient, effective and high-quality service provision following all defined waxing service standards.
- Support and protect our culture.
- Follows safety standards in all aspects of performance of the above functions.
Requirements
- Current Washington State Licensure (Esthetician)
- A passion for waxing and the beauty industry
- Time Management Skills
- Strong communication skills – both written and verbal
- Flexible and adaptable individual who embraces being a part of a team
- Exceptional Customer Service
- Self-Motivated
Qualifications
- Emphasis on People
- Outstanding Client Service
- Compassion & Caring
- Community Partnerships
Skills
- Waxing Expertise
- Client Relationship Building
- Service Standards Compliance
- Customer Service Excellence
- Teamwork and Collaboration
Benefits
Details of benefits vary by location and are determined by each franchised Waxing the City studio. Please contact the studio for more information.
Pay
Details of pay vary by location and are determined by each franchised Waxing the City studio. Please contact the studio for more information.
Schedule
Details of schedule vary by location and are determined by each franchised Waxing the City studio. Please contact the studio for more information.