Wave Planner

About the role

Join the Cold Chain That Feeds the World. For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Responsibilities

• Allocating orders and releasing work to the warehouse floor to balance workflow and ensure inbound and outbound truck turn times meet acceptable standards.
• Resolving order product shortages, managing order cuts, and communicating with customers while supporting continuous improvement initiatives.
• Occasional travel by automobile and airplane may be required for business purposes.
• Prioritizing tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
• Ensuring dock office utilizes inbound and outbound dock optimization functionality for each receipt and order.
• Running labor reports and reviewing with Dock Supervisors and Office Manager to monitor performance.
• Reviewing and updating base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with Operations Manager.
• Actively participating in continuous improvement projects and safety programs and troubleshooting systems issues as needed.
• Performing other essential duties as applicable and assigned.

Requirements

• High school diploma or general education degree (GED) preferred or minimum 1 year of warehouse operations experience required.
• Proficiency with basic PC software and Americold systems required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to train users on relevant systems and troubleshoot system problems required.
• Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
• Requires ability to comprehend and communicate with others verbally and/or in writing.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Skills

• Ability to manage multiple tasks efficiently in a fast-p