Waterworks Trainee

About the role

The Trainee position at Reece & Fortiline is designed to prepare individuals for roles in Inside Sales, Estimator, Branch Manager, Outside Sales, or Corporate positions. The Trainee will gain comprehensive experience across various business functions including warehouse operations, product delivery, sales, and customer relationships.

Responsibilities

• Answer multi-line telephone system
• Assist customers
• Generate frequent progress reports on training status
• Pull orders with 100% accuracy and package safely to load on trucks
• Maintain a clean and organized warehouse and yard
• Use various moving equipment to handle large materials
• Ensure forklifts are kept in good and safe working condition
• Schedule UPS Shipments
• Make customer deliveries (non-CDL) as needed
• Work with walk-in customers regarding questions on orders, quotes and/or job specifications
• Aid in take-offs, bid processing, and submittals
• Receive and check accuracy of inventory received from vendors
• Stock and restock inventory/materials
• Purchase material that is needed outside of regular inventory purchases
• Order regular stock inventory
• Generate new and repeat sales by providing product and technical information to customers
• Accurately process customer transactions such as orders, quotes or returns
• Work closely with vendors to ensure product shipment/delivery dates are adhered to and communicate appropriately to the customer of any changes
• Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system
• Load and unload trucks
• Proactively recommend products to customers
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
• Assist with physical inventory counts
• Attend continuing education classes and University of Fortiline sessions as assigned
• Perform other related duties as assigned

Requirements

• Must be willing to relocate upon conclusion of the Trainee program
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Present a professional image at all times to customers and vendors
• Develop strong working relationships with customers
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
• Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
• Ability to apply common sense understanding to carry out instructions
• Ability to deal with problems involving several concrete variables in standardized situations
• Proficient in Mincron and MS Office (Word, Excel, Outlook)
• Safe operation of a forklift

Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Present a professional image at all times to customers and vendors
• Develop strong working relationships with customers
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
• Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
• Ability to apply common sense understanding to carry out instructions
• Ability to deal with problems involving several concrete variables in standardized situations
• Proficient in Mincron and MS Office (Word, Excel, Outlook)
• Safe operation of a forklift

Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Voluntary Benefits
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream