Waterpark Attendant
Great Wolf Lodge · Fitchburg, MA · 2 days ago
On-siteManagement$17/hrFull-time
About the role
The Waterpark Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for assisting with the Towel Tracker Program, Waterpark bag checks, checks wristbands, etc. Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.
Essential Duties & Responsibilities
- Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
- Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
- Interacts with waterpark guests by greeting, answer questions and responding to requests
- Ensures lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensure employee & birthday parties have required non-RFID wristbands
- Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets
- Operates towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close
Required Qualifications & Skills
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
- Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
- Strong customer service and oral communication skills
Physical Requirements
- Able to lift up to 30lbs
- Able to push/pull up to 100lbs
- Able to bend, stretch, and twist
- Able to stand for long periods of time
- Able to climb multiple flights of stairs on a daily basis
- Able to work with chemicals according to directions
Benefits
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
Pay
$17.00
Schedule
Full-time, part-time, and flexible scheduling available.
Join our Pack
- Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
- Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
- Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
- Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
- Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.