Waterloo Program Manager

About the role

As a Program Manager, you will lead a team that helps people build skills for work and everyday life. You will guide staff, support programs, and help individuals—including people with disabilities—move toward independence and success.

Responsibilities

• Lead and support a team of Employment Specialists, Lead Direct Support Trainers, and Direct Support Staff
• Coach and encourage team members so they can grow and succeed
• Oversee programs that help people learn job skills and life skills
• Review program progress and find better ways to serve people
• Hire, train, and develop team members
• Work with other departments to create more opportunities for participants
• Step in as a leader when needed, including occasional evenings or weekends

Requirements

• Bachelor’s degree in Human Services (or similar experience)
• At least 3 years of related experience (leadership experience preferred)
• Strong communication and people skills
• Congfidence in making decisions and solving problems
• A positive attitude that motivates others
• Ability to handle private information with care
• Reliable transportation, valid driver’s license, and insurance
• Comfort using computers for daily work

What We Offer

Outstanding benefits, generous PTO and paid holidays, growth in leadership skills in a supportive environment, and the opportunity to help others gain confidence, independence, and success.