Water Softener Installer Technician

Primary Responsibilities

• Install water softeners, reverse osmosis systems, and iron filters according to manufacturer specifications and local plumbing codes.
• Troubleshoot existing systems to identify mechanical issues, leaks, or performance drops and perform necessary repairs.
• Conduct on-site water analysis to test for hardness, iron, pH levels, and other contaminants to recommend appropriate treatment options.
• Clearly explain system operations, maintenance requirements (like salt replenishment), and the benefits of treated water to clients.
• Manage stock on service vehicles and ensure all tools and equipment are kept in optimal operating condition.
• Complete service records, customer invoices, and required regulatory paperwork accurately and in a timely manner.

Key Skills & Qualifications

• Technical Proficiency: Hands-on experience with plumbing tasks such as soldering, pipe-threading, and using pro-press tools.
• Mechanical Aptitude: Strong ability to diagnose and fix mechanical malfunctions in pressurized systems.
• Customer Service: Excellent communication skills to build rapport with clients and handle inquiries professionally.
• Physical Stamina: Ability to lift heavy equipment (often up to 100 lbs), work in confined spaces, and handle varying weather conditions.

Certification Requirements

• A valid driver's license with a clean driving record is essential.

Safety First

• Required use of Personal Protective Equipment (PPE) and adherence to OSHA safety protocols.

Standard Work Environment

• Field-Based: Significant time spent traveling to various residential and commercial customer locations.