Water Mitigation Project Manager

ServiceMaster TEAM is hiring a Mitigation Project Manager to run water‑projects in the DFW area. You’ll manage jobs from the first visit to completion, overseeing technicians, keeping each job on scope and budget, and serving as the main contact for customers and adjusters.

Responsibilities

• Run assigned residential and commercial mitigation jobs: review work orders and ensure the right equipment and supplies are on the truck and on site.
• Scope and inspect jobs on site and monitor drying, demolition, and other restoration activity to keep quality, budget, and timelines on track.
• Supervise the technicians assigned to your jobs and help train new team members.
• Explain the drying process and next steps to customers in person, using printed materials as a guide.
• Work with adjusters in person, by phone, and virtually to resolve questions and support scope, supplements, and reimbursement.
• Document every job with clear notes and photos, track personnel and resources used, and communicate all billable events.
• Complete quality‑assurance inspections at job completion and collect customer signatures and payments when needed.

Qualifications

• IICRC WRT certification (required); ASD preferred.
• 3+ years in the restoration industry, including experience managing a team of two or more.
• Knowledge of restoration work both with and without insurance.
• Strong communication and customer‑service skills, and the composure to work through difficult situations.
• Comfort entering data on a tablet or phone.
• Ability to prioritize and meet deadlines, working independently or with a team.
• Valid driver’s license with a satisfactory driving record.
• Availability for an on‑call schedule.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Training & development
• Opportunity for advancement
• Company parties

Compensation

$23.50–$27.00 per hour, plus overtime and on‑call rotation.

Schedule

On‑call rotation with required availability for on‑call duties.