Water Meter Servicer I, (A264115-11), 203, Utility Billing

About the Role

This position involves reading water meters at residential and business locations, completing daily work orders for connections and disconnections, and diagnosing, repairing, and maintaining water meters to ensure functionality.

Responsibilities

• Conduct meter readings, manually and/or with an integrated register.
• Maintain water meter operations by diagnosing and repairing as needed.
• Fulfill work orders, including connections and disconnections of service.
• Drive a City vehicle for City business use.
• Perform other duties as assigned.

Requirements

• Knowledge of E-Coder R900i.
• Knowledge of water meter operation.
• Valid Texas Driver License (or ability to obtain within 6 months of employment if holding an out-of-state license).
• Ability to perform strenuous work and routine tasks.
• Ability to maintain good health and physical condition sufficient for full performance of duties.
• Ability to communicate effectively in English (both orally and in writing) and orally in Spanish.
• Ability to comply with all City of Laredo policies and procedures.
• Ability to project a positive and professional image.

Skills

• Customer service delivery.
• Organization and time management.
• Ability to perform a variety of duties, often changing tasks.
• Building and maintaining effective working relationships.
• Clear and effective oral and written communication.
• Good planning and organizational skills.
• Ability to take and follow directions from supervisors.
• Ability to give directions and gain compliance from staff.

Work Environment & Physical Demands

This role involves frequent exposure to outdoor environments, street environments (near moving traffic), and construction sites. The position may also require working in confined spaces, vehicles, or warehouse environments.

• Often exposed to extreme heat (above 100 degrees), fumes, airborne particles, toxic or caustic chemicals, and moving mechanical parts.
• Sometimes exposed to extreme cold (below 32 degrees), individuals with known violent backgrounds, communicable diseases, and loud noises (85+ decibels).
• Frequent local travel required.
• Physical demands include exerting up to 35 pounds of force occasionally, up to 20 pounds frequently, and/or up to 20 pounds constantly to move objects.

Qualifications

• At least three (3) months of general experience.