Water & Fire Mitigation Supervisor

About the role

ServiceMaster Restore® is seeking an experienced Water & Fire Mitigation Supervisor with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards. The role involves technical expertise in drying science, hands‑on leadership, and ensuring quality and compliance across water, fire, and smoke restoration projects.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and related remediation projects.
• Direct daily jobsite operations for technicians and subcontractors.
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations.
• Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management.
• Set up, monitor, and adjust drying, filtration, and air‑scrubber equipment.
• Oversee controlled demolition and removal per approved scope.
• Enforce PPE usage, containment, and cross‑contamination control.
• Conduct quality‑control inspections to ensure compliance with IICRC standards and company SOPs.
• Document moisture readings, equipment placement, job progress, and photos using restoration software.
• Communicate professionally with customers, adjusters, and internal teams.
• Train, mentor, and evaluate technicians at all skill levels.

Required Qualifications

• 3–5+ years of experience in restoration, mitigation, or disaster recovery.
• Demonstrated leadership or crew‑lead experience.
• Valid driver’s license with an acceptable driving record.
• Ability to lift 50+ lb and work in physically demanding environments.
• Availability for emergency response and on‑call rotation.

Preferred Qualifications

• IICRC WRT and FSRT certifications required; ASD, AMRT, or additional certifications strongly preferred.
• Strong understanding of drying science, psychrometrics, and material behavior.
• Experience with insurance‑driven restoration and adjuster coordination.
• Proficiency in restoration documentation and job‑management software.
• Experience assisting with job scoping, supplements, and scope validation.

Why Join ServiceMaster Restore?

• Competitive compensation with overtime potential.
• Company‑supported advanced IICRC certification and leadership training.
• Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership.
• Stable, year‑round work in essential disaster recovery services.
• Opportunity to lead meaningful projects that directly help communities recover.

This position is with an independently owned ServiceMaster Restore franchise. All applications and inquiries should be directed to the franchise location; hiring decisions are made by the franchisee’s management.