Water Field Technician I

About the role

An employee in this position performs tasks that are relevant to the locating of water lines, installation, maintenance and repair of water lines and related water system equipment, installing water meters and performing inspections on new services, activating, and terminating services, and hydrant repair and maintenance.

Responsibilities

• Responds to NC811 locate requests to include locating water lines, valves, hydrants, and services to prevent damage.
• Enters locate tickets into web-based locate system.
• Completes work orders.
• Activates and terminates water service, locks and unlocks water meters.
• Investigates, troubleshoots and resolves water leaks and issues with water flow, pressure, quality.
• Troubleshoots possible meter reading errors or issues within the meter box.
• Repairs or replaces backflows, angle stops, meters and meter boxes.
• Programs meters.
• Repairs and maintains hydrants as needed, keeps area around hydrants clear for proper visibility by Fire Departments and mowers.
• Provides tactful and high-quality customer service; communicates with customers regarding field work activities.
• Unloads and stocks supplies and equipment.
• Operates a county vehicle to drive to and from jobsites within Craven County.
• Serves in the weekly rotation for on-call assignment for response to after hours, weekend or holiday emergencies.

Requirements

• Graduation from high school and some experience in the maintenance field; or any combination of training and experience which provides the required knowledge, skills and abilities.
• Special Requirements: Possession of a valid North Carolina driver's license with a clean driving record.

Qualifications

• General knowledge of codes and regulations related to underground utilities and installation.
• Working knowledge of the standard methods, equipment, materials and tools used in water system construction and maintenance.
• Working knowledge of the Occupational Safety and Health Administration’s (OSHA) safety guidelines for water system construction and maintenance.
• Knowledge of the general principles of mathematics, including fractions, decimals, percentages, ratios, and proportions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively both verbally and in writing.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Skills

• Knowledge of the general principles of mathematics, including fractions, decimals, percentages, ratios, and proportions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively both verbally and in writing.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Benefits

N/A

Pay

N/A

Schedule

N/A