Water Damage Technician

Position Summary

As a Water Damage Technician, you’ll be the first line of defense when disaster happens. This role is physically active and fast-paced, with a direct impact on helping families and businesses recover from property damage.

Key Responsibilities

• Respond promptly to emergency restoration calls (water, mold, fire, storm damage).
• Aid in mitigation activities such as water extraction, demolition, and drying.
• Set up and monitor drying and remediation equipment.
• Maintain a clean, safe, and organized job site.
• Document job progress with notes and photos using company systems.
• Deliver excellent customer service to property owners on-site.
• Participate in an on-call rotation schedule, including evenings and weekends.
• Communicate job updates clearly with team leads and supervisors.

Qualifications

• High school diploma or equivalent required.
• Strong work ethic, positive attitude, and eagerness to learn.
• Ability to thrive in fast-paced, physically demanding environments.
• Excellent communication and customer service skills.
• Valid driver’s license with a clean driving record.
• Ability to lift 50+ lbs, climb ladders, and work in confined spaces.
• Restoration experience a plus, but not required.

Pay

Hourly Pay: Depending on experience
Additional Pay: Bonus opportunities based on performance

Benefits

• Company-paid health insurance for the employee (buy-up plans available).
• Dependents and spouses may be added at additional cost.
• HSA/FSA available with select plans.
• Dental and vision insurance.
• Company-paid short-term and long-term disability.
• Company-paid life insurance.
• 401(k) with company match.
• Ancillary benefits including hospital indemnity, critical illness, and accident coverage.
• Paid time off (PTO) and paid holidays.
• Referral program.
• Professional training and career advancement opportunities.