Watch Services Support Specialist

Responsibilities

• Receiving – Confirm and open delivered packages, verify watch contents and intake details.
• Shipping – Prepare and ship completed watches back to customers, ensuring all details are accurate.
• Quality Control – Verify functionality and completeness of all watch repairs before shipment.
• Data Entry – Assist with entering watch intake data, customer estimates, and shipping invoices.
• Evaluating – Evaluate incoming watches to determine necessary repairs and communicate required work.
• Additional Duties – Support special projects and cross-functional tasks as assigned.

Qualifications

• Education: College degree preferred.
• Experience: 2+ years of relevant experience required.
• Hands-on knowledge of mechanical and quartz watch movements is essential.
• Technical & Soft Skills: Basic computer proficiency required. Ability to use a box cutter and safely handle incoming/outgoing packages. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Able to adapt to multiple roles including shipping, receiving, estimating, and administrative support. Highly organized with the ability to multitask and prioritize in a fast-paced environment.

Pay

The pay range for this opportunity is $16.00 – 17.00 per hour. Final pay rate shall be determined and is based on experience and qualifications.