Watch Officer- Mid

Location: Quantico, Virginia (on‑site). No remote or hybrid opportunities. Active Secret Clearance required.

Responsibilities

• Monitor the operational status of MCEN services and systems
• Receive and track network outages, incidents and significant events
• Maintain situational awareness for the operations center/watch floor
• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders
• Escalate significant incidents to the technical teams and leadership
• Track incidents through resolution and ensure proper documentation
• Prepare shift turnover reports, daily operational summaries and incident reports
• Participate in incident bridges or conference calls during major outages
• Monitor trouble tickets

Requirements

• 7 years’ experience working in similar environments
• Experience in a NOC, SOC, help desk, command center, or DoD watch environment
• Strong written and verbal communication skills

Qualifications

• High school diploma or equivalent
• Security+ Certification

Pay

The anticipated salary range for this role is $75,000 to $90,000 annually. Final starting salary will be determined based on qualifications, experience, education, certifications, work location, internal equity, and market considerations.

We use E‑Verify to confirm the identity and employment eligibility of all new hires.