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Wastewater Collection Apprentice Operator I, II or Operator - Department of Public Works / Utilities

Carroll County Government, MD · Westminster, MD · 2 mo ago
ManagementFull-time

Job Duties

Under the direction of the Access to Recovery (ATR) Government Performance and Results Act of 1993 (GPRA) field supervisor:

  • Acts & conducts as a Data Collector for GPRA;
  • Independently conducting interviews and research activities pertaining to the ATR-CFR (Access to Recovery-Choice For Recovery) participants at intake, 6 month follow up and discharge interview;
  • Enters GPRA data within 7 days into ATR-specific web-based system;
  • Provides information on the status of GPRA interviews and satisfaction forms to the field supervisor;
  • Works collectively with ATR benefit coordinators, providers and staff to coordinate activities.

Prepares records and reports related to 6 months post admission and discharge data collection/infrastructure;

  • Creates atmosphere of a restricted environment and/or safe-haven to conduct meetings for personal safety;
  • Works in collaboration with ATR-CFR case managers and review locator information to assist in tracking ATR participants;
  • Initiates client contact & communication;
  • Mets face to face with clients;
  • Ensures that clients complete a satisfaction form at discharge;
  • Travels and tracks hard to reach clients;
  • Maintains secure client files;
  • Prepares and sends reminder mailings and place reminder phone calls for GPRA interviews;
  • Administers gift cards to clients;
  • Collections, organizes & analyzes data to be used in planning projects, in making environmental assessments & justification of monitoring clients performance;
  • Keeps abreast of legal or technical issue affecting agency operations;
  • Prepares records & reports related to ATR research project;
  • Reads, interprets & reduces field data charts from laptop computers;
  • Prepares correspondence;
  • Maintains data quality control and work flow processes with the ATR data system.

Attends meetings & trainings as assigned.

Minimum Qualifications

3 courses or 9 mos. exp. in operational, mathematical, analytical &/or statistical techniques used in problem solving or decision making. Or equivalent of Minimum Class Qualifications for Employment noted above.

Major Worker Characteristics

Knowledge of operational, mathematical, analytical or statistical research techniques used in problem solving or decision making.

Skill in use of personal computer or video display terminal.

Ability to define problems, collect data, establish facts & draw valid conclusions; use research methods in gathering data; prepare meaningful, concise & accurate reports.

Supplemental Information

This position has varied hours that may include evenings and weekends.

  • This position requires travel;
  • Must utilize personal vehicle, must maintain valid Ohio Driver’s License and insurance.

Required Question

  • 01 Do you have 9 months experience in operational, mathematical, analytical &/or statistical techniques used in problem solving or decision making?
  • 02 Describe your experience with conducting interviews and research activities as it pertains to a project or program.
  • 03 How many months experience do you have in public relations or customer service?
  • 04 Are you able to provide your own transportation for travel and have the required automobile insurance coverage pursuant to Section 4509.51 of the Revised Code?
  • 05 Are you willing to work evenings and weekends?

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