Warranty Supervisor

About the role

As a Warranty Supervisor at Ryan Homes, an NVR brand, you will provide excellent service to customers and their homes, drawing on construction‑industry experience to follow through on NVR company warranties and offer fair, prompt, courteous attention to address customer concerns.

Responsibilities

• Schedule and perform final inspections after a customer's new home settlement.
• Reply to incoming customer calls within 24 hours and provide prompt resolution of customer concerns.
• Review service issues related to production technique and products, providing recommendations for improvement when appropriate.
• Provide status updates to the division management team weekly.

Qualifications

• 2+ years of prior experience in construction.
• Strong time management and organizational skills.
• Current driver’s license.
• Customer‑relations experience a plus.

Benefits

• Standard benefits package.
• New Home Purchase Discount.
• Mortgage and Settlement Services Discount when purchasing one of NVR’s homes.

Life at NVR

As the parent company of Ryan Homes, NVHomes, and Heartland Homes, NVR is a Top 5 U.S. homebuilder that has been helping families build their happily ever after since 1948. All roles, whether in the field or office, allow you to make a major impact on those seeking home ownership. The management team is tenured and talented (nearly 80 % promoted from within), providing mentors who share knowledge, career guidance, and encouragement. Learn more about the culture and benefits at NVR Careers.

NVR is an Equal Opportunity Employer. Drug testing and credit check are required. Applicants must be legally entitled to work in the United States; NVR does not provide visa sponsorships.