Warranty Supervisor

We need to output HTML fragment with sections: About Us? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes sections: About Us, Job Purpose, Key Responsibilities (with subparts), What We’re Looking For (requirements/qualifications), What We Believe Inclusion etc (culture), Pay & Benefits (includes benefits and pay range), Salary Range. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "For a listing of Asheville/Arden openings BorgWarner Openings" etc. Also remove "Internal Use Only Salary Global Terms of Use and Privacy Statement..." etc. Also remove "Equal Employment Opportunity" etc. Also remove "Career Scam Disclaimer". Also remove "Join the company..." etc. We need to preserve all substantive information. So we need to include About Us (maybe as About the role? Actually "About Us" is about company; we could map to "About the role"? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if content exists. We have content for About Us (company description) maybe fits under "About the role"? But "About the role" is more about the role description; we have Job Purpose which describes role. Could use "About the role" for Job Purpose. Or we could create "About the role" heading and put Job Purpose content there. Also we have "About Us" which is company overview; maybe we could put under "About the role"? Not ideal but we need to include all substantive info. Could create a section "About the role" containing Job Purpose and maybe also About Us? But better to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says use those as examples; we can also use other headings if needed? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So likely we should only use those headings when appropriate. If we have content that doesn't fit those, maybe we still need to include but maybe we can embed within those sections. For example, About Us could go under About the role? Or we could create a heading "About the company" but not in list; but instruction says use those as examples, not exclusive? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the expected headings; we should use them for sections. So we need to map content to those headings. Let's map: - About the role: could include Job Purpose and maybe About Us? Actually Job Purpose describes the role; About Us is company. But we could put Job Purpose under About the role. About Us could be omitted? But we must preserve ALL substantive information. So we need to include About Us somewhere. Perhaps we can include it under About the role as a brief company overview. That's acceptable. - Responsibilities: Key Responsibilities section. - Requirements: What We’re Looking For includes bachelor's degree, years experience, etc. That's requirements. - Qualifications: Could be same as Requirements? But we have also "Preferred qualifications" within What We’re Looking For. Could split: Requirements = mandatory; Qualifications = preferred. But instruction says we can have both Requirements and Qualifications sections. We'll put mandatory under Requirements, preferred under Qualifications. - Skills: Could include analytical skills, communication skills, etc. Might be covered in Requirements/Qualifications. But we could create Skills section for skills like root cause analysis, 8D, ISO, etc. However we already have those in Requirements. To avoid duplication, we could put skills under Skills. But we must not invent headings with filler. If we create Skills, we need actual content. We have skills: root cause analysis, 8D, containment management, corrective action, customer quality response processes, ISO 9001, IATF 16949, customer-specific requirements, CQI-14, VDA Warranty, analytical skills, Excel, PowerPoint, Power BI, communication skills, ability to manage competing priorities, escalate risk, influence without authority, drive closure, etc. Also preferred: OEM warranty systems, Weibull analysis, Minitab, Reliasoft, ASQ certification, Six Sigma Green Belt/Black Belt, Shainin certification, warranty reserve calculations, exposure forecasting, claims aging, cost-reduction initiatives. We could put those under Skills. - Benefits: Pay & Benefits section includes benefits list and also pay range. We need separate Benefits and Pay sections per instruction. So Benefits: list of benefits (Day 1 Medical Coverage, Onsite Health Clinic, Dental, Vision, Life, AD&D, Disability, Tuition Reimbursement after 18 months, Retirement Savings Plan (401k) with matching, Company paid holidays and vacation starting Day 1). Also maybe mention "above market pay rate" but that's Pay. - Pay: Salary Range $115,200 - $162,000. - Schedule: Not mentioned; we should not create Schedule section if no content. We also need to include location? The posting includes Position Warranty Supervisor Location Arden, NC. Should we include location? Not in headings list but could be included in a short paragraph maybe under About the role? Or we could add a

with location. Since instruction says do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. Location is minor metadata; we can include in a short

maybe after the heading? Probably we can include a

with location after the job title? But we cannot repeat job title. We could include a

at top: "Location: Arden, NC". That's minor metadata. We must remove boilerplate: EEO, scam disclaimer, privacy statements, etc. Now produce HTML fragment: start with maybe a

for location, then

About the role

with content (Job Purpose + About Us). Then

Responsibilities

with

• ... each responsibility. Then

  Requirements

  with mandatory items. Then

  Qualifications

  with preferred qualifications. Then

  Skills

  with skills list. Then

  Benefits

  with benefits list. Then

  Pay

  with salary range. No Schedule. We must preserve all substantive information; ensure not to lose any details. Let's extract details. About Us: "BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner, we constantly work towards our vision of a clean and energy-efficient world. Our Culture BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. We believe the health and safety of our employees are a top priority. Career Opportunities We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and vision for the future. We offer positions locally and globally with over 80 locations in 19 countries. If this position energizes you and you feel you can help us achieve our mission and vision, you are invited to submit an application for consideration. You may see the list of requirements and feel you do not meet all of them. However, remember that BorgWarner thinks differently. If your qualifications align with the majority of those outlined in this job description, we encourage you to apply and share your experience and skills with us." That's a lot; but we need to preserve all substantive information. However some of that is generic career encouragement; still substantive. We'll include it. Job Purpose: "The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina. The Warranty Supervisor leads the site warranty management process and serves as the site owner for warranty performance, field failure analysis, warranty cost reduction, customer warranty issue resolution, and field-risk reduction. This role provides cross-functional leadership across Quality, Engineering, Manufacturing, Finance, Supply Chain, Program Management, and Customer-facing teams to identify failure trends, drive corrective actions, reduce warranty exposure, and improve product reliability. The position is expected to build a proactive warranty culture focused on prevention, lessons learned, data-driven decision making, customer satisfaction, and continuous improvement while supporting deployment of BorgWarner warranty governance, process standards, analytics, and capability development." We'll combine About Us and Job Purpose under About the role. Responsibilities: Need to list each bullet from Key Responsibilities. Let's extract: Key Responsibilities (with subheadings): Warranty Management & Field Quality - Lead the plant warranty management process and ensure effective execution of corporate, customer, and site warranty requirements. - Analyze customer warranty claims, returned parts, field failures, service data, teardown results, and warranty databases to identify emerging risks and repeat failure patterns. - Maintain visibility of open warranty issues, including top warranty concerns, field returns, warranty 8Ds, corrective actions, and customer response status. - Drive reduction of warranty incidents / R/1000, repeat failures, and current or future customer field exposure. - Facilitate warranty review meetings and communicate risks, trends, and performance updates to plant leadership and regional or global warranty forums. - Develop front-end warranty projections for inclusion in the RSM early in program based on similar products’ performance. - Manage customer claim acceptance/disputes and financial reimbursement and maintain records accordingly. Customer Interface & Escalation Management - Serve as the primary site representative for warranty-related customer concerns, field failure escalations, and customer warranty reviews. - Support customer visits, technical reviews, warranty claim discussions, and field-performance investigations. - Review customer warranty contract proposals to provide feedback on potential impacts to BorgWarner and make recommendations regarding terms and conditions. - Coordinate clear and timely customer responses related to warranty returns, corrective actions, lessons learned, and containment status. - Partner with Customer Quality to monitor customer scorecards, escalation status, customer-specific requirements, and closure timing. Root Cause Analysis, Corrective Action & Prevention - Lead cross-functional problem-solving teams using structured methods such as 8D, 5 Why, Fishbone, statistical analysis, and data-driven failure analysis. - Ensure warranty concerns are translated into robust corrective and preventive actions across product, process, supplier, and system controls by opening 8Ds and following through to closure. - Drive lessons learned into product design reviews, launch readiness activities, and future programs. - Escalate systemic risks that may affect safety, customer satisfaction, warranty financial exposure, or long-term product performance. - NAFI Fire and Explosion Investigator Certification to be obtained and maintained. Warranty Analytics, Governance & Financial Stewardship - Develop and maintain warranty KPI reporting, analytics, and dashboards including trend analysis, and performance summaries for plant, regional, and global leadership. - Monitor warranty claim volume, warranty cost, warranty cost as a percentage of sales, open warranty 8Ds, closure timing, repeat failures, and top failure modes. - Escalate negative trends early and drive problem solving activities to support rapid resolution. - Predict future warranty spend based on available data from customers, acceptance factors, and trends in performance. - Partner with Finance to support warranty reserve forecasts, aging reports, exposure