Warranty Claims

Warranty Administrator Duties and Responsibilities

• Discuss the warranty claim and expectations with customers
• Prepare and process warranty documentation according to manufacturer guidelines
• Submit claims quickly and efficiently
• Follow up with manufacturers to ensure claims are being processed properly
• Adjust and resubmit any denied claims to secure payment for warranty work
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork

Warranty Administrator Requirements and Qualifications

• A high school diploma or equivalent
• 2+ years of experience working in a dealership, preferably with service or warranties
• Proficiency with basic computer programs
• Excellent communication and organizational skills