Warranty - Audi Central Houston

About the role

Audi Central Houston, Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Responsibilities

• Process warranty claims efficiently for all franchises or distributors.
• Ensure all warranty paperwork is complete and accurate.
• Verify claims meet factory or distributor criteria.
• Reconcile warranty receivables with payments according to accounting schedules.
• Post credits and update records in dealership software.
• Follow up on rejected claims and resubmit or process write-offs as authorized.
• Track and manage warranty parts, including tagging and proper disposal or return.
• Stay up to date on factory recalls, service bulletins, and warranty policies.
• Assist service, body shop, cashier, or administrative teams as needed.
• Maintain a professional appearance and organized work area.

Requirements

• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Basic accounting or reconciliation experience.
• Proficiency with computers and dealership management software.
• Excellent communication and follow-up skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications

• Familiarity with multiple automotive brands and factory warranty procedures.
• Experience assisting multiple departments in a dealership setting.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company