Warehouse Technician

About the role

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.

Responsibilities

• Receive shipments: Unpack, tag, and place equipment/supplies in inventory.
• Match packing slips to original purchase orders and indicate the received date on each line of the purchase order.
• Check the quantity and condition of materials received. Return defective shipments and communicate with Accounts Payable/Purchasing for appropriate credit.
• Forward packing lists, bill of lading, and purchase orders to Accounts Payable for vendor payment.
• Notify Customer Service Representatives (CSRs) immediately via purchase orders when sales orders arrive.
• Stock shelves, maintain inventory, and perform weekly and daily cycle counts.
• Investigate and resolve discrepancies.
• Rotate perishable goods to ensure proper stock rotation.
• Process orders for shipment and delivery.
• Conduct repairs, cleaning, and complex assembly of manual and power wheelchairs as needed.
• Possess good troubleshooting and repair skills, including mechanical inclination and electrical troubleshooting or experience in PWC repair.
• Absorb and assist with deliveries as needed.
• Stage equipment for delivery personnel to ensure adherence to scheduled routes.
• Assist delivery staff in selecting and loading proper equipment and supplies.
• Assist with loading and unloading customer vehicles upon request.
• Properly assemble and s new and rental equipment before delivery, as required.
• Perform or assist in deliveries and pickups, demonstrating proper operation of equipment when necessary.
• Maintain awareness of safety considerations in the warehouse, including forklift operation, movement of heavy equipment, and lifting and carrying.
• Keep the warehouse clean, organized, and in a neat condition. Empty trash, clean bathrooms, and ensure proper disposal of trash.
• Clean and stock the showroom, ensuring all items have price tags.
• Perform basic building maintenance tasks as assigned.
• Clear sidewalks and entrances of snow during winter.
• Follow privacy protocols regarding work orders and shipping.
• Adhere to all HIPAA, HQAA, and compliance rules and regulations.
• Maintain regular attendance.
• Attend educational workshops as needed or assigned.
• Complete HIPAA and other compliance training.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Previous experience in a warehouse or inventory management role preferred.
• Strong organizational and multitasking skills.
• Ability to work independently and in a team environment.
• Excellent attention to detail and accuracy.
• Basic mechanical and electrical troubleshooting skills.
• Ability to lift heavy objects and operate a forklift (training will be provided).
• Familiarity with HIPAA and compliance regulations is a plus.