Warehouse Technical Associate

Responsibilities

• Visually inspect the contents of merchandise before it is shipped for damage
• Ensure the order matches the items, quantities, and the address appropriately
• Prepare documents before the shipment, such as shipping orders or bills of lading to route materials
• Pack, seal, and label the merchandise for distribution
• Visually inspect inbound merchandise, check for any damage and note it accordingly
• Take the accessories out of the box and place in appropriate box for sorting later
• Prepare accessories for repurposing
• Imaging laptops
• Confirming imaged correctly as well as determining problems with the imaging process
• Aiding in correcting any technical issues arising from imaging
• Repairing assets that are in our quarantine queue, normally repairing or diagnostics
• The support specialist is required to perform additional duties as assigned by the supervisor or team lead
• Work closely with the Lima Warehouse Supervisor to determine inefficiencies and work on improving VTG and Lima Warehouse procedures
• State specific testing support with potential supervisory responsibilities
• Assistance with any/all departments as needed for all entities: VTG, Comm-Core, and VTG Properties
• Maintain SLA for corporate imaging project
• Image creation for State Testing Orders
• Troubleshooting serialized assets
• Working with manufacturers/vendors to resolve issues

Qualifications

• Computer repair and diagnostics
• Excel and Office Suite experience
• Willingness to stand for several hours at a time
• Ability to lift boxes in excess of 30 lbs on a repetitive basis
• Willingness to work overtime if needed to ensure orders are processed under our SLA with VTG's customers