Warehouse Team Lead- C Shift

About the role

The Warehouse Team Lead-C Shift is responsible for coordinating and overseeing all operational activities in the warehousing, receiving, and shipping of product. They are under the direction of the Operations Supervisor and are responsible for the oversight of associates dedicated to these areas.

Responsibilities

• Training Responsibilities: Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands. Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control. Assist in forklift operation and certification.
• Shipping/Receiving Responsibilities: Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments. Efficiently and accurately load orders according to the appropriate doors and trailers. Research discrepancies in the shipping and receiving process.
• Customer Service: Responsible for always conducting oneself in a professional manner in appearance and communications. May communicate with customers telephonically, electronically, or in person. Prepare required activity reports accurately and efficiently for site management.
• Quality Control Responsibilities: Ensure all product and/or orders are received or shipped correctly, and accurately picked. Verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Stack, package, shrink wrap, and label product(s). Participate in quality meetings.
• Safety, Housekeeping, and Compliance: Knowledgeable and complies with relevant ISO standards that impact this position, department, and company. Responsible for executing all safety protocols. Maintain a clean, neat, orderly work area, and assist in security of the warehouse. Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards. Participate in safety meetings.
• Labor Management: Direct the operations of the warehouse work team to achieve prescribed objectives. Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. Assist Supervisor in maintaining the level of employees consistent with a productive workforce. Participate in establishing work schedules. Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Equipment Operation: In performing assigned duties, the equipment used can include but is not limited to sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack. Associates are responsible for the upkeep of equipment and reporting of equipment problems. On a daily basis, associates will inspect and perform minor maintenance on the forklift or other equipment. Associates will operate all equipment in a safe and efficient manner following prescribed work methods. Associates must maintain an active forklift certification.
• Maintenance: Perform or assist in building, grounds, and equipment maintenance as assigned.
• Other Duties: The Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping. Will work evenings and weekends as needed. Work overtime as dictated by business whether mandatory or voluntary. Performs other duties as assigned.

Supervisory Responsibilities

None

Qualifications

• Education and/or Experience: Must have a high school diploma or general education degree (GED). 1 year experience working in a logistics/distribution/relevant environment. Able to operate MHE.
• Certificates, Licenses, Registrations or Professional Designations: Satisfactory completion of a forklift training program.

Skills, Knowledge, and Abilities

• Computer Skills: Basic computer skills. RF Scanners. WMS functions.
• Language Skills: English (reading, writing, verbal).
• Mathematical Skills: Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Other: Strong attention to detail, accuracy, and accomplish job tasks in a timely manner. Ability to perform duties with minimal supervision or guidance. Ability to communicate effectively and respectfully with all levels of the organization. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.