Warehouse Support Operator (Contract)

About the Company

Genezen provides process development, GMP viral vector production, and cell transduction for gene and cell therapy clinical trials. We are dedicated to empowering employees to be innovative, collaborative problem solvers in a fast-growing company where every team member contributes to success.

About the Role

Responsible for the receipt, handling, and inventory control of raw materials to support operations at Genezen’s Indiana facility. This includes loading and unloading materials at dock areas, accurately receiving and documenting shipments, storing materials in designated locations, and preparing and shipping materials in alignment with customer orders.

Responsibilities

• Operate and maintain SISPQ (Safety, Identity, Strength, Purity, and Quality) of all cGMP consumables (e.g., raw material), finished product, and equipment throughout the supply chain life cycle.
• Work in partnership with Quality and Purchasing to resolve quality and supply chain issues related to receiving, material handling, and shipping.
• Verify and inspect all incoming/outgoing packaging to ensure compliance with Genezen SOPs (e.g., GDocP, containments).
• Assist other departments with inventory-related support as requested.
• Perform cycle-count inventory and ensure adherence to FIFO.
• Execute work orders (e.g., picklist, staging, closure, shipping).
• Train on, sign off on, and ensure compliance with all active SOPs specific to this job function.
• Maintain a safe workspace (e.g., cleaning, sweeping, moving obstacles).
• Assist the buyer with accuracy of pricing, quantities, and lead times.
• Track order acknowledgments, confirmations, and delivery updates.
• Verify labeling accuracy and collect vendor certifications.
• Perform duties in Excel, including data entry, formatting, and basic analysis.
• Adapt to schedule changes based on business needs.
• Other duties as assigned.

Requirements

• High school diploma required; Associate Degree in Supply Chain or related field preferred.
• 1 year of experience with cGMP.
• 2+ years of shipping/receiving functions in a cGMP environment.
• Previous experience in materials management/ERP software preferred.
• Prior pharmaceutical or food manufacturing/processing experience.
• 1 year of stand-up forklift experience.
• Strong understanding of the biopharmaceutical industry and cGMP.
• Fluent in English, both verbal and written.
• Ability to pay close attention to detail, including following instructions and procedures (SOPs, cGMP).
• Ability to multitask effectively with a high level of organizational skills.
• Ability to work independently.
• Strong focus on customer service.
• Good documentation skills.

Physical Demands

• Work Environment: Regularly work around large machinery and typical utilities in pharmaceutical facilities. Occasionally exposed to moving mechanical parts, high places, toxic or caustic chemicals, hazardous waste, and risk of electrical shock. Occasionally exposed to extremely loud noise levels.
• Movement: Frequently required to stand, sit, walk, balance, stoop, kneel, crouch, use hands to finger, handle, or feel, and reach with hands and arms. Occasionally required to climb or balance, and stoop, kneel, crouch, or crawl.
• Lifting: Ability to lift and/or move up to 40 pounds.
• Vision: Frequently utilize close vision and the ability to adjust focus.
• Communication: Frequently required to communicate by talking, hearing, using telephone, and email.

Company Values

• Committed to Science: Dedicated to scientific excellence, staying current with industry developments, making data-driven decisions, and pursuing innovation to advance healthcare.
• Urgency in Action for the Patients: Operate with urgency and commitment to delivering timely treatments to patients by accelerating partners' programs.
• Resilience & Grit in Operations: Overcome challenges, learn from failures, and persistently strive for success.
• Execute with Excellence & Integrity: Deliver quality results and uphold ethical principles.
• Solutions Driven for Our Partners: Be a proactive, collaborative, creative, and open-minded partner.

Benefits

• Paid vacation days (amount based on tenure).
• Paid sick time.
• 10 observed holidays + 2 floating holidays + 1 volunteer day.
• 401(k) plan with company match up to 6% of salary.
• Share Appreciation Rights.
• Choice of several healthcare plans.
• FSA and HSA programs.
• Dental & vision care.
• Employer-paid basic term life/personal accident insurance.
• Voluntary disability, universal life/personal accident insurance.
• Accidental Death & Dismemberment (AD&D) Insurance.

Locations

Genezen operates in Fishers, Indiana (a suburb of Indianapolis, named the #1 place to live in the US by Money Magazine in 2017) and Lexington, Massachusetts (a historic suburb near Boston known for its cultural heritage and community pride).

Criminal background check required. Genezen is an Equal Opportunity Employer and participates in E-Verify.