WAREHOUSE SUPERVISOR I - WEEKEND DAY (395)

About the role

Oversees and monitors day-to-day operation of assigned area(s) including work flow, management of work in process, job assignments, rotations, etc. to insure smooth flow and efficient operations.

Ensures the shift accurately and efficiently completes all outbound shipments and raw materials and finished product are stored and handled according to Good Manufacturing Practices.

Supervises all outbound shipments, including NOW Foods deliveries and customer pickups, determining proper method of shipment, refrigeration or ambient when necessary.

Prepares receiving reports, shipping documents, bills of lading, and returned goods authorizations; distributes various documents retaining a copy in most cases.

Records damaged items and transfers documents and explanations to manager.

Supervises all stocking, storage and rotation of finished goods, bulk items and packing supplies. As requested, moves materials stored from warehouse to Production, Order Fulfillment, and other departments.

Provides and verifies materials requested by Production for proper reconciliation.

Ensures raw materials are received and approved in compliance with the Supplier Approval Program and the Receiving Inspection procedures.

Ensures raw materials and finished product traceability is maintained.

Ensures finished product is shipped in compliance with specification.

Ensures shipping orders are completed and delivered to the customer on time.

Produces and reviews daily reports for operational review, efficiencies and other data; provides shipping and receiving reports and information to manager and other designated personnel as required.

Maintains department quality records.

Takes corrective actions for any deviations found in the department.

Advise employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.

Ensures key performance indicators in the receiving area are met or exceeded. Measures productivity on a daily basis, with goal of meeting standards.

Works with other supervisors to solve common issues while developing working teams across all shifts.

Recommends measures to improve receiving methods, equipment performance, and quality.

Supports positive employee relations, fair treatment and respect in all aspects of interaction with employees; address employee concerns/requests in a timely and caring manner; insures all employees and ideas are respected and valued and their unique and diverse perspectives are leveraged to improve business results.

Actively engages in the performance of his/her team through setting objectives and measuring performance, with guidance and coaching from manager.

Ensures all employees’ PIT licenses are current.

Participates in Tier II meetings.

Consistently adheres to the Core Values of NOW and aligns team’s objectives with operating tenets.

Complies with safety and GMP requirements.

Responsibilities

• Oversees and monitors day-to-day operation of assigned area(s)
• Supervises all outbound shipments
• Prepares receiving reports, shipping documents, bills of lading, and returned goods authorizations
• Ensures raw materials are received and approved in compliance with the Supplier Approval Program and the Receiving Inspection procedures
• Ensures finished product is shipped in compliance with specification
• Ensures shipping orders are completed and delivered to the customer on time
• Maintains department quality records
• Takes corrective actions for any deviations found in the department
• Advise employees on care and preservation of items received, stored, and shipped
• Ensures key performance indicators in the receiving area are met or exceeded
• Measures productivity on a daily basis
• Works with other supervisors to solve common issues
• Recommends measures to improve receiving methods, equipment performance, and quality
• Supports positive employee relations
• Engages in the performance of his/her team
• Ensures all employees’ PIT licenses are current
• Participates in Tier II meetings
• Consistently adheres to the Core Values of NOW

Qualifications

• Associate’s degree OR at least three years related experience in a food manufacturing or GMP environment OR equivalent combination of education and experience
• Bachelor’s degree preferred
• Prior lead experience and/or supervisory experience in an operations environment required
• Experience in lean operations including 5s and lean practices helpful
• Intermediate Word and Excel skills required

Competencies

• Safety Awareness
• Leads Change and Innovation
• Coaches and Develops Others
• Communicates Proactively and Effectively
• Customer-Driven
• Executes with Excellence
• Flexibility
• Approachable, relates well to others, engages people and helps them understand change, provides feedback, articulates clearly, and actively listens
• Problem-Solving
• Quality
• Achieves Results through Teamwork
• Time Management