Warehouse Supervisor (Houston, TX)

About the role

Scholastic Reading Events are in-person experiences that empower kids to discover books, bringing entire communities together in schools through 110,000 unique pop-up shops annually. As a Warehouse Supervisor, you will support the Operations Manager in planning, scheduling, and executing day-to-day warehouse activities for the Book Fair Organization. You will evaluate and assess the team to ensure adherence to company standards, optimal performance, and a commitment to Scholastic’s mission of encouraging reading and promoting lifelong learning.

Responsibilities

• Assist in the hiring and recruiting process for warehouse staff, including conducting orientation for newly hired associates and assigning mentors.
• Supervise, develop, and train all warehouse personnel to maintain high morale, motivation, and productivity for maximum retention.
• Evaluate and document warehouse associates’ job performances, conduct performance appraisals, recommend salary changes, and set performance goals in conjunction with the Branch Manager.
• Accurately expedite school re-orders in a timely manner and oversee UPS/ground shipping.
• Adhere to local, State, and Federal regulations, including OSHA, DOT, and EEOC.
• Conduct monthly safety meetings to minimize accidents and promote a wellness attitude among staff.
• Investigate job-related incidents (Workers’ Compensation) and file reports with the Branch Manager.
• Schedule staff, maintain attendance records, and assist in labor hours tracking (actual vs. budget).
• Assist the Branch Manager in using the production planning system and managing Branch P&L’s.
• Oversee the closing of fairs, ensuring all cases, displays, and boxes are staged and properly labeled.
• Prepare daily packing schedules by reviewing turnovers, checking labels, and communicating packing instructions.
• Oversee fair packing production, replenishment of stock, unloading of trucks, and packing/display of product according to schematics to meet customer needs.
• Reset picking lines seasonally to coordinate with corporate schematics.
• Monitor inventory levels, inform management of status, and assist with physical inventory counts and warehouse sales.
• Train staff on the use of scanners for the Book Fairs inventory system.
• Meet, greet, and assist customers during open houses and warehouse sales in a courteous manner.
• Ensure proper use of warehouse equipment/tools to increase productivity, efficiency, and safety; report unsafe conditions or injuries.
• Handle all merchandise carefully to avoid damage, bending, or tearing, and use proper techniques for lifting, packing, and handling heavy objects.
• Operate forklifts during peak business periods if certified (must be at least 18 years of age).

Requirements

• High School Diploma or GED Certificate required; College Degree preferred.
• Minimum of 3 years of experience in a supervisory role.
• Prior experience with a sales/service distribution organization preferred.
• Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals.
• Strong computer skills, including proficiency in MS Office, email, and internet navigation.
• Ability to utilize scanner systems effectively with minimal errors.
• Good interpersonal skills with the ability to lead and direct associates.
• Ability to prioritize and meet critical deadlines.
• Ability to lift/carry 50 lbs., push/pull up to 300 lbs., and climb ladders without assistance.
• Ability to work overtime and weekends as needed.
• Strong team player with the ability to get along with co-workers.
• Good verbal/written communication skills, basic math skills, and ability to read.
• Forklift experience a plus.
• Valid driver’s license and acceptable motor vehicle report (if operating a company vehicle).

Benefits

• Medical, dental, and vision benefits.
• Paid Time Off program, including vacation, personal, and sick time.
• 50% off discount on Scholastic merchandise.
• 401k with company match.

Time Type: Full time