Warehouse Supervisor
About the role
We're looking for a Warehouse Supervisor to lead day-to-day operations within our warehouse and mail processing environment. The ideal candidate will support accurate, timely, and compliant production outcomes while working closely with cross-functional partners.
Responsibilities
- Review, prioritize, and assign daily work to operators to support mail processing in accordance with USPS standards
- Maintain production throughput, workflow, and service levels to help ensure processing rates meet legal and contractual obligations
- Develop, refine, and implement procedures that improve the use of personnel, equipment, and warehouse resources
- Coach, mentor, and develop associates through timely feedback, performance discussions, and recognition tied to operational results
- Track team performance against productivity, quality, and service goals and take action to address gaps
- Partner with internal teams to coordinate operational activities, resolve issues, and support efficient order and inventory flow
- Maintain a safe, organized, and compliant work environment across the assigned shift
Requirements
- 2+ years of experience in a warehouse, production, operations, or mail processing environment
- Prior experience with coaching associates, providing performance feedback, and supporting team development in a shift-based environment
- Associates' degree or higher, or equivalent combination of education, related experience and/or military experience
Qualifications
- Experience supporting first-line warehouse or production performance metrics, including throughput, quality, and timeliness
- Experience supervising, managing, and developing teams in a production or warehouse setting
Skills
- Strong organizational and leadership skills
- Ability to manage multiple tasks and priorities
- Effective communication and interpersonal skills
- Knowledge of USPS regulations and standards
Benefits
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Tuition assistance and reimbursement program.
Paid parental and military leave.