Warehouse Supervisor 1st Shift
Westrock Coffee Company · Conway, AR · 2 mo ago
ManagementFull-time
About the role
The Warehouse Supervisor leads the distribution center team responsible for fulfilling and shipping sales orders, maintaining inventory accuracy, and supplying the Collins manufacturing plant with packaging materials to meet daily production demands.
Responsibilities
- Oversee accurate fulfillment of LTL and FTL sales orders based on scheduled ship dates provided by the transportation team.
- Monitor labor, space, and equipment capacity as sales demand grows; inform leadership of additional needs for budgeting and planning.
- Communicate extenuating circumstances that could cause service failures to critical team members.
- Receive and review material deliveries from vendors for quality assurance and invoice accuracy.
- Coordinate and conduct regular inventory cycle counts of materials and finished goods.
- Process and put away all inbound inventory into appropriate bin locations within the warehouse.
- Train warehouse associates on continuous process improvement.
- Troubleshoot inventory handling issues to prevent operational slowdowns.
- Ensure the distribution center team is properly trained and has established developmental plans.
- Ensure team performs duties in a safe, clean, and organized manner (work area, equipment, PPE).
- Evaluate processes and procedures to meet and exceed inventory requirements; champion continuous improvement activities.
- Maintain positive, service-oriented relationships with customers, vendors, and internal operational partners.
- Perform other duties as assigned by management.
Requirements
- Associate degree in a relevant field and 2 years of professional experience; OR 5 years of professional experience in a related role.
- 2 years of experience operating within Oracle, SAP, or other prominent ERP systems.
- 2 years of experience in a managerial or leadership position.
- Proficiency in Microsoft Office tools, especially Excel.
- Familiarity with financial statements and terminology.
- Ability to operate sit-down forklifts and stand-up reach trucks.
- Experience with RF Smart or other warehouse management systems (WMS) that integrate with ERP systems like NetSuite.
Skills
- Effective and professional communication with coworkers and external stakeholders.
- Basic math skills.
- Leadership and conflict resolution abilities.
- Ability to lead team meetings and contribute to upper management discussions.
- Strong prioritization and multitasking in a fast-paced environment.
- Exceptional listening and analytical skills.
- Experience developing people and processes.
Pay
Starting pay rate: $75,000 per year.