Warehouse & Shipping Manager

Essential duties & responsibilities

• Lead and develop multi-site warehouse teams including supervisors, clerks, and forklift operators.
• Establish staffing plans, assign priorities, and monitor KPIs for safety, accuracy, and productivity.
• Foster a culture of accountability, urgency, and continuous improvement.
• Provide coaching, performance feedback, and corrective actions where appropriate.
• Develop and maintain Standard Operating Procedures (SOPs) and Work Instructions to ensure consistent execution and compliance.
• Support training and professional growth to build internal strength for future leadership roles.
• Provide strategic oversight of all inbound and outbound logistics activities to ensure accuracy, compliance, and timely delivery across facilities.
• Direct and evaluate warehouse supervisors to ensure consistent execution of receiving, shipping, and documentation processes.
• Establish performance standards for material flow, storage optimization, and handling of large, serialized, and customer-owned turbine components.
• Ensure inventory management practices and cycle count programs are effective, auditable, and aligned with corporate KPIs.
• Verify that proper packaging, labeling, and material protection methods are implemented and maintained for high-value and oversized components.
• Review operational data and reports from site supervisors to identify trends, resolve bottlenecks, and implement corrective actions as needed.
• Provide leadership and oversight for all shipping and transportation functions, ensuring alignment with production and customer delivery schedules.
• Direct the Shipping Supervisor and logistics staff in executing outbound and expedited shipments with accuracy, safety, and on-time performance.
• Establish and enforce standards for documentation accuracy, including bills of lading, packing lists, and export/customs compliance.
• Cook with Planning, Procurement, and Customer Service to prioritize shipments and resolve logistics constraints proactively.
• Maintain transportation performance data (freight costs, carrier reliability, and transit times) and drive continuous improvement in service and cost efficiency.
• Serve as primary escalation point for critical or delayed shipments and customer delivery concerns.
• Ensure full compliance with DOT, OSHA, and EHS regulations, maintaining all training, inspection, and certification records.
• Conduct and support site safety audits, incident investigations, and corrective actions.
• Oversee maintenance and inspection programs for forklifts and other MHE.
• Lead lean and 5S initiatives to reduce waste, improve throughput, and enhance quality.
• Monitor and report warehouse KPIs including on-time shipping, inventory accuracy, and cost metrics; prepare dashboards for leadership review.
• Manage warehouse operating budgets, equipment purchases, and maintenance costs.
• Identify and implement cost-reduction opportunities through process improvements, layout redesign, and vendor optimization.
• participate in capital planning for warehouse infrastructure and technology upgrades (SAP, WMS, etc.).

Education & Experience

• Bachelor’s degree in supply chain, Logistics, Operations, or equivalent experience.
• 5+ years of progressive warehouse and logistics leadership (multi-site experience strongly preferred).
• Proven ability to lead high-volume, fast-paced operations with measurable results.
• Strong understanding of OSHA, DOT, and environmental safety standards.
• Proficiency in SAP or similar ERP systems; strong skills in Microsoft Excel and PowerPoint.
• Excellent analytical, communication, and problem-solving abilities.