Warehouse Quality Inspector

About the role

The Warehouse Quality Inspector plays a crucial role in ensuring the quality and accuracy of our wallcoverings. Reporting to the Quality Assurance Inspector Team Lead, this position is based in Fairfield, NJ, with a flexible schedule from Monday to Friday, 8:30 AM to 5:30 PM.

Responsibilities

• Returns & Quality Inspections
• Inspect returned products according to Quality Assurance standards and guidelines
• Accurately document return details in CRM and NAV systems under the direction of the QA Supervisor
• Prepare defective merchandise and return-to-sender items for review and follow-up action
• Stock & Operational Inspections
• Assist with inbound, outbound, and digital inspections to ensure quality compliance
• Complete inspection forms, tracking documents, and QA records accurately and on time
• Support internal Customer Experience inspection requests and escalate issues or findings as needed
• Master Sample Library Support
• Maintain organization of master samples, including binders and shelving
• File and track new master samples provided by Product Development

Requirements

• A minimum of 2 years of experience within a warehouse setting
• Strong attention to detail and a commitment to accuracy, consistency, and quality in work
• Ability to multitask effectively and prioritize tasks efficiently
• Effective written and verbal communication skills for clear documentation and collaboration with cross-functional teams
• General computer use and digital systems, including the ability to accurately enter and maintain records
• Forklift experience is a plus, and familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip is preferred but not required

Qualifications

• High school diploma or equivalent
• Valid driver's license

Skills

• Attention to detail
• Strong organizational skills
• Effective communication skills
• Computer proficiency
• Forklift operation (optional)

Benefits

Phillip Jeffries offers a comprehensive benefits package including:

• Competitive hourly wage starting at $19.25, with potential for annual bonuses
• Cost of living increases to recognize your contributions
• Automatic company contribution to a retirement plan with no employee match required
• Comprehensive health benefits, including medical, dental, vision, and prescription coverage
• Health Reimbursement Account (HRA) to offset medical expenses
• Pet insurance for your furry friends
• Flexible spending accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program (EAP) for mental, financial, and physical well-being
• Up to 16 paid personal days annually
• Volunteer time off
• Structured onboarding with clear milestones and ongoing training
• Exclusive employee discount on Phillip Jeffries wallcoverings
• Working Advantage discounts on travel, entertainment, and everyday purchases

Pay

Hourly rate starting at $19.25, with potential for annual bonuses.

Schedule

Monday to Friday, 8:30 AM to 5:30 PM.

Company Culture

Phillip Jeffries is dedicated to fostering a culture of respect, inclusivity, and continuous learning. We value our employees' contributions and provide opportunities for professional growth and development.

Equal Opportunity Employer

Phillip Jeffries is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. We strive to create a diverse and inclusive workplace where everyone feels valued and respected.