Warehouse QA Associate

About the role

We're hiring for a Warehouse QA Associate to help inspect and prepare products for sale, investigate quality issues, and coordinate returns with suppliers. This role supports our mission to ensure customers receive only the best parts for a successful repair experience. iFixit is the nexus of a global community showing people how to fix the things they own. We believe that we can make the world better by empowering people to take control of the things they own. We are the world's foremost experts in repair, and we've set the gold-standard for online repair documentation. Every day we help thousands of people fix their stuff, and we’re on a mission to help millions more. iFixit’s Expansion to Chattanooga: Our roots are in the California technology startup world, but our passion is tinkering. We are thrilled to be joining the making and manufacturing culture of Tennessee. We are excited to have officially moved into our eastern distribution hub and headquarters! We built a 50,000 square foot flagship location blocks from downtown in the historic Onion Bottom neighborhood on 12th street.

Responsibilities

• Inspecting products to ensure they conform to established quality standards and specifications, following documented processing procedures. This may include visual inspection, measurements, and/or functional testing.
• Verifying that there are no discrepancies between the physical product being inspected and the product represented on our website’s product page or the product documented in our inventory system.
• Processing and labeling inbound inventory.
• Receiving and stocking products in an organized manner, ensuring accurate inventory tracking and proper placement on warehouse shelves.
• Performing inventory inspections as appropriate when a quality issue or concern is raised by the Customer Operations team.
• Performing routine product inventory counts and investigating discrepancies to ensure accurate reporting of inventory availability.
• Developing technical knowledge of core products — particularly display assemblies and batteries.
• Assembling components and materials into finished product assemblies according to documented processing and packaging procedures, ensuring product assemblies meet specifications.
• Following proper safety procedures when handling batteries, including compliance to labeling regulations.
• Operating warehouse equipment including, but not limited to, pallet jacks, barcode scanners, and tape dispensers.
• Ensuring a safe and organized work environment in compliance with all applicable safety regulations and procedures.
• Performing others tasks as needed and as directed.
• Help iFixit change the world forever.
• Contribute to, and keep up with,