Warehouse Operations Supervisor (Perris, CA)

About the role

As the Operations Supervisor in our Perris, CA facility, you will oversee daily departmental operations, ensuring safe and compliant operations, managing labor/resource planning, driving performance metrics, partnering with automation/technology teams, leading continuous improvement initiatives, developing, coaching and mentoring leads and team members, collaborating cross-functionally, maintaining departmental operations budget and cost controls, ensuring compliance with company policies, regulatory requirements, preparing and presenting reports to senior leadership, and managing travel.

Responsibilities

• Oversee daily departmental operations: receiving, put-away, picking/packing, shipping, returns, and/or value-added services.
• Ensure safe, compliant operations: enforce safety policies, lead safety meetings, conduct audits, and drive corrective actions.
• Manage labor/resource planning: staffing, shift scheduling, overtime control, productivity monitoring.
• Drive performance metrics: overall equipment effectiveness (OEE), on-time shipping, inventory accuracy, order-cycle time, shrinkage, cost per unit, etc.
• Partner with automation/technology teams: integrate robotics/AI tools into workflows, monitor system uptime, troubleshoot operational issues.
• Lead continuous improvement initiatives: identify waste, implement lean practices, standardize work, conduct root-cause analysis.
• Develop, coach and mentor leads and team members: set goals, conduct performance reviews, foster engagement and retention.
• Collaborate cross-functionally: maintenance, IT, safety, HR, customer service and supply-chain teams to align operations with customer needs and corporate goals.
• Maintain departmental operations budget and cost controls: labor, equipment, utilities, consumables.
• Ensure compliance with company policies, regulatory requirements (OSHA, DOT, environmental, etc.).
• Prepare and present reports to senior leadership: KPI dashboards, trend analyses, improvement plans.

Requirements

• A high school diploma is required, with a bachelor’s degree in supply chain, Logistics, Business Operations or related field preferred.
• Minimum 5 years’ operations leadership experience in a high-volume warehouse/distribution center environment.
• Experience with automation/robotic systems is preferred.
• Demonstrated track record of managing performance metrics, labor management, continuous improvement, and safety.
• Experience working with large teams (100+ employees) across multiple shifts is a plus.
• Strong leadership, communication and people-management skills; ability to motivate, coach and develop talent.
• Analytical mindset: able to interpret data, identify trends, and drive decisions.
• A lean/Kaizen mindset; comfortable leading change and process improvement.
• Strong problem-solving skills, ability to react quickly to operational issues and escalate.
• Knowledge of warehouse management systems (WMS), ERP and automated equipment controls.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Excellent interpersonal skills and collaboration; able to interact with operations staff, technology teams, customers and senior leadership.
• Proficient with Microsoft Office (Excel, PowerPoint) and data visualization tools.

Qualifications

High School Diploma Required, bachelor’s degree in supply chain, Logistics, Business Operations or related field (preferred).

Skills

• Leadership
• People Management
• Communication
• Problem Solving
• Data Interpretation
• Lean/Kaizen Mindset
• Automation/Robotics
• Warehouse Management Systems (WMS)
• ERP Systems
• Microsoft Office (Excel, PowerPoint)

Benefits

The base range for this position in the posted location is $77,000.00 - $105,600.00. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Pay

The base range for this position in the posted location is $77,000.00 - $105,600.00.

Schedule

This is an in-warehouse role; you'll spend time on the floor as well as in the office. Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands. Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc.).