Warehouse Operations Supervisor

Responsibilities

• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals.
• Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.
• Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.
• Ensures that equipment is utilized in the most efficient manner.
• Captures and reviews daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives.
• Drafts and submits daily end of shift report.
• Makes recommendations to management on initiatives and programs to improve operations and works on those programs.
• Operates a spotter (yard) truck to support daily trailer movements and provide operational coverage as needed.
• Partners closely with the Operations Manager to support all areas of the operation and serve as a working leader on the floor.

Qualifications

• Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience.
• High School Diploma required.
• Experience with Warehouse Management Systems.
• Previous experience operating a spotter (yard) truck is required.
• Experience operating forklifts in a warehouse or distribution environment is required.
• Ability to perform hands-on operational duties while supervising warehouse personnel.
• Ability to work in a fast paced, quickly changing environment.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Experience with seasonal work forces is a plus, but not required.
• Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse / mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
• Excellent talent management and team building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills specifically with external clients.
• Excellent analytical and mathematical skills.
• Bilingual English/Spanish preferred, may be required in some locations.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
• Must be able to stand/walk for up to 10-12 hours.
• Lift and move totes up to 50 pounds.
• Regular bending, lifting, stretching and reaching both below the waist and above the head.
• Walking in the distribution center and around area with great frequency; facilities are over a quarter mile in length.
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations.