Warehouse Operations Supervisor, 2nd Shift (Reading, PA)

About the role

Warehouse Operations Supervisor, 2nd Shift at Pitney Bowes Presort Services facility in Reading, Pennsylvania. The role supports mail sorting operations to help clients earn discounts on First-Class® and Standard® postage.

Responsibilities

• Organize mail flow on the production floor by assigning workers and assessing volumes and type of mail based on staffing levels to meet postal deadlines.
• Manage production workers on the designated shift.
• Perform supervisory duties including interviewing, hiring, training, appraising performance, rewarding and disciplining employees, addressing complaints, and solving problems.
• Ensure supervisory responsibilities comply with company policies and applicable laws.
• Oversee quality function throughout the production area and assure TQM processes and procedures are followed.
• Assist the Operations Manager in completing required USPS and internal reports, job costing reports, and applying USPS postal regulations.
• Assure clear and concise communication of pertinent information between shifts.
• Offer suggestions for increasing efficiency of equipment use, working conditions, and employee motivation.
• Perform other duties as assigned.

Requirements

• Minimum of 1‑year supervisory experience in presort, mailroom, associated industries, or similar areas where USPS requirements/regulations are applied.
• Minimum of 2‑years of progressively responsible experience in a production or mailing industry environment.
• Strong knowledge of Microsoft Excel and/or Microsoft Access; basic knowledge of Microsoft Word, Microsoft Teams, internet, and Microsoft Outlook.
• Ability to lift up to 50 lbs. (or state‑maximum).
• Ability to walk, stand, stoop, and bend 80 % of the time, with or without accommodation.
• Willingness to work as needed, including weekends, holidays, days off, and different shifts with limited or no advance notice.

Skills

• Supervisory and team leadership.
• Knowledge of USPS presort regulations and mail processing.
• Proficiency with Microsoft Excel/Access and basic Office tools.
• Effective communication and problem‑solving abilities.

Benefits

• Opportunity to grow and develop your career.
• Inclusive environment encouraging diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to a transforming organization.
• Comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Pay

Annual base salary range: $60,000, plus a 6 % field bonus.

Schedule

Flexible work schedule with no set amount of vacation per year; must be available to work weekends, holidays, days off, and different shifts as needed with limited or no advance notice.