Warehouse Operations Manager

About the Role

The Warehouse Operations Manager will ensure the Maryland facility operates safely, efficiently, and accurately. This role will prioritize workplace safety, oversee inventory control, and manage on-time order fulfillment to maintain high service standards and customer satisfaction. By streamlining processes, reducing operational waste, and enforcing compliance, the position will help control costs while building the capacity to support future growth.

Responsibilities

• Safety, inventory accuracy, labor efficiency, and people management
• Lead the Maryland Fulfillment Operations – Serve as the senior leader for the site, ensuring smooth, safe, and efficient daily operations with strong service levels.
• People Leadership & Development – Mentor and coach team leaders and supervisors; set clear expectations, build structured development and succession plans, and drive a high-performance culture through feedback and accountability.
• Labor Planning & Productivity – Optimize staffing and schedules using forecasts and internal tools; deploy labor to demand, meet productivity KPIs, boost engagement, and address performance gaps quickly.
• Operational Excellence & Inventory Accuracy – Eliminate bottlenecks by enforcing SOPs and standard work; improve receiving/picking/put away quality, conduct root-cause analysis on discrepancies, and maintain flow to reduce delays and errors.
• Safety & Compliance – Prioritize a safe work environment with proactive monitoring, training, audits, and adherence to all compliance requirements to minimize incidents and liability.
• Cross-Functional Alignment, Change & Cost Control – Coordinate with logistics and other fulfillment centers to prevent bottlenecks, stockouts, and shipment delays; lead equipment/technology/procedure changes that improve efficiency; identify and remove waste in labor, space, and materials to impact the bottom line.
• Work in an environment where the noise level varies and can be loud
• Work in an environment where the temperature can be low.(refrigerator temperature at or below 40° F (4° C). The freezer temperature should be 0° F (-18° C)
• Able to stand/walk for up to 12 hours during shifts

Qualifications

• Bachelor’s degree (or equivalent experience)
• 6+ years in warehouse or manufacturing operations required
• 5+ years in a supervisory or management role required
• Experience with Warehouse Management Systems (WMS)
• Proficient computer skills (Excel, reporting tools)
• Knowledge of health & safety regulations (OSHA)
• Experience managing high-volume or fast-paced distribution environments
• Proven track record of leading large teams (100+ associates)
• Strong understanding of inventory control and cycle counting processes
• Demonstrated success in reducing labor costs or improving productivity metrics
• Familiarity with labor planning, scheduling, and workforce optimization
• Bilingual (Spanish) preferred
• Six Sigma (Green Belt) preferred
• Food Safety Certification preferred
• OSHA Certification preferred
• Project management certification preferred
• Prior experience in automated warehouses/manufacturing preferred

Benefits

• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

The US base salary range for this full-time position is $88,000 to $105,000

Contact Information

If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

To apply for this job, please visit our career page: https://about.sayweee.com/careers