Warehouse Operations Manager

Key Responsibilities

• Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
• Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes
• Creating, communicating, and maintaining quality control policies and standard work procedures to associates
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
• Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations
• Partnering with other managers and stakeholders to share best practices across shifts and the network
• Building and delivering productivity plans by reviewing work forecasts and determining productivity requirements
• Solving immediate day-to-day operational issues with the warehouse team
• Managing multiple priorities in a face-paced environment with effective communication and thorough follow through

Required Qualifications

• Ace's degree or equivalent experience
• Strong administrative, organizational, and communication skills
• Senior presence with thoughtful, articulate communication style
• Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan
• Adept at communicating up and down and at pivoting approach depending on the audience's needs
• Strong computer skills, with experience in WMS and other organizational tools
• Excellent attention to detail and ability to manage multiple tasks simultaneously

Desired Qualifications

• 3+ years of operations management experience
• Analytical ability necessary to gather and interpret data, and develop, recommend, implement solutions