Warehouse Operations Manager

Key Responsibilities

• Oversee daily warehouse operations, including receiving, inventory management, order fulfillment, and shipping
• Lead, coach, and develop a team of supervisors and warehouse associates to meet performance, safety, and service goals
• Monitor operational KPIs (e.g., productivity, accuracy, on-time shipping) and take corrective action when necessary
• Ensure full compliance with company policies, safety regulations, and local, state, and federal laws
• Partner with cross-functional departments (e.g., logistics, customer service, procurement) to resolve operational issues and optimize end-to-end processes
• Drive continuous improvement initiatives focused on cost reduction, workflow optimization, and employee engagement
• Manage staffing levels, labor planning, and scheduling to align with business demand
• Utilize warehouse management systems (WMS) and other tools to ensure data integrity and operational visibility
• Support capital improvement and technology initiatives related to warehouse operations
• Foster a positive, performance-based culture centered on accountability, safety, and teamwork

Qualifications

• Demonstrated experience in warehouse or distribution operations with proven success in a supervisory capacity at Generation Tux, including ownership of team performance and operational outcomes
• Strong knowledge of logistics, inventory control, and warehouse safety practices
• Proficient with WMS and Microsoft Office Suite; experience with data analytics tools is a plus
• Proven ability to lead teams, manage change, and drive performance improvements
• Excellent communication, problem-solving, and decision-making skills
• Ability to work in a fast-paced, high-volume environment with competing priorities

Benefits

Climate-controlled work environment

Leadership development opportunities

Career growth within operations

Supportive leadership and team-oriented culture

High employee satisfaction