Warehouse Operations Associate

About the role

The Warehouse Operations Associate performs core inbound and outbound activities to ensure accurate, timely distribution. This includes unloading, receiving, put away, order picking/packing, staging, loading, and documenting shipments in the Warehouse Management System (WMS). The role prioritizes safety, quality, and inventory accuracy while handling products according to standard procedures. The associate operates material handling equipment and supports cycle counts as needed.

Responsibilities

• Check in and unload delivery trucks; receive inbound products and verify accuracy.
• Track and document inbound shipment arrivals and outbound shipment departure times.
• Tag, label, and properly identify stock.
• Put away inbound freight and maintain organized, orderly storage locations.
• Pick, fill, pack, and prepare assigned orders for shipment using WMS software (e.g., JD Edwards).
• Box and pack outgoing shipments in accordance with established procedures and standards.
• Load outbound shipments onto route trucks and third-party carriers per company standards.
• Carefully handle fragile and sensitive packages.
• Record, report, and manage damaged shipments.
• Dispose of damaged product in accordance with established procedures.
• Communicate inventory discrepancies and product/lot issues to the Supervisor or Transport Group.
• Operate material handling equipment and floor sweepers safely.
• Assist with monthly and annual inventory cycle counts.
• Follow all SOPs and safety rules, always making safety a priority.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• 1-3 years of prior warehouse experience (or an equivalent combination of education and experience).
• Ability to lift up to 50 lbs.
• Strong verbal and written communication and interpersonal skills.
• Ability to prioritize, multitask, and work effectively in a fast-paced environment.
• Strong organizational and time-management skills.
• Demonstrated problem-solving ability.
• Ability to work effectively as part of a team.

Qualifications

• Forklift certification is preferred.
• Experience with Warehouse Management Systems (WMS) and inventory transactions in an Enterprise Resource Planning (ERP) system.

Benefits

• Health and dental coverage
• Short- and long-term disability
• Paid time off
• Paid parental leave
• 401K

Schedule

Shift: Monday‑Friday, varying hours; warehouse hours of operation: 0400‑1700.