Warehouse Operations Aide

About the role

Hawkeye Area Community Action Program, Inc. (HACAP) is a dynamic nonprofit organization committed to enhancing the lives of families and individuals in our communities across nine counties. We believe in the power of collaboration, working alongside for-profit businesses, nonprofits, faith-based organizations, and local community members to create stronger, healthier communities. The Warehouse Operations Aide supports the HACAP Food Reservoir, which provides food to families, children, and seniors who do not have enough to eat. This role blends physical warehouse work with customer service when interacting with community partners.

Responsibilities

• Perform physical warehouse activities including receiving, storing, and distributing food items.
• Operate forklift and electric pallet jack safely.
• Read and interpret safety rules, operating instructions, and customer orders.
• Follow and communicate instructions effectively.
• Solve practical problems with flexibility.
• Provide customer service to community partners.

Requirements

• One year of related experience, preferably in food warehousing and/or delivery.
• Experience operating a forklift and electric pallet jack.
• Valid driver's license and valid car insurance.
• Ability to pass a Fit for Duty test.
• Commitment to obtain forklift certification within 30 days of hire.

Skills

• Ability to read and interpret documents such as safety rules, operating instructions, and customer orders.
• Strong communication and instruction-following abilities.
• Problem‑solving flexibility.

Benefits

• Paid Time Off and 11 company‑paid holidays.
• Short‑Term Disability (after 1 year of employment).
• Basic Life and AD&D Insurance.
• Employee Assistance Program.
• Dental (voluntary coverage).
• Voluntary insurance plans: Health, Vision, Flexible Spending Accounts, Voluntary Life, Long‑Term Disability, Critical Illness and Accident Insurance.
• Retirement savings options: Iowa Public Employees Retirement System (IPERS) or 403(b) plan with a company match of up to 9.44% of gross wage.
• Corporate Advantage Partnership Education Program with Mount Mercy and Upper Iowa University.

Pay

$19.57 – $21.86 hourly, depending on education and experience.

Schedule

Monday – Friday, 8:00 am – 5:00 pm (40 hours per week).