Warehouse Operation Lead
About the role
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc. The company applies internet and digital technology to visualize and optimize cross‑border supply chain logistics to achieve the same efficiency and convenience as express delivery. Its mission is “Simple shipping and easy freight.” YQN has strategic partnerships with leading ocean carriers and logistics providers such as COSCO Shipping, Maersk Line, Sinotrans, etc., and has built an ocean and air transport network from China to the world, offering innovative products like First‑class FCL, First‑class LCL, and First‑class Air Freight with online quotation, ordering, and tracking. The position is for a Warehouse Operations Lead at the new 50,000‑square‑foot warehouse in Buford, GA.
Responsibilities
- Oversee a team of full‑time employees, responsible for staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
- Propel workforce excellence by implementing progressive strategies in performance and productivity management.
- Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
- Direct operational activities within warehouse settings, including conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations.
- Oversee accurate implementation of work schedules and ensure quality completion of tasks.
- Administer scheduling of employee time‑offs, ensuring minimal disruption to business operations.
- Generate and distribute various reports essential for daily operations.
- Deliver superior customer service to both internal and external stakeholders.
- Maintain the security of the facility and uphold the integrity of the inventory.
Qualifications
- At least 1 year of experience in warehouse management.
- Familiar with the logistics sector and have a network of logistics service providers.
- Exceptional leadership, influence, organizational, communication, interpersonal, and teamwork capabilities.
- Must be willing to work night shift.
- Professional proficiency in Chinese speaking and reading is preferred.
Pay
$20‑$25 per hour with regular overtime schedule