Warehouse Manager SKSG

About the role

The Warehouse Manager plays a critical role in supporting U.S. Customs and Border Protection’s (CBP) Integrated Surveillance Tower (IST) sustainment mission. This position ensures reliable and efficient warehouse operations that directly support high System Operational Availability (Ao) across deployed surveillance systems. The Warehouse Manager oversees receipt, storage, distribution, and inventory accuracy of Government-Furnished Equipment (GFE), spare parts, and repair materials used to maintain CBP’s IST systems and forward-based warehousing sites. This role partners closely with engineering, logistics, and field maintenance personnel to enable a robust maintenance and repair program.

Responsibilities

• Manage day-to-day operations of project warehouses, ensuring safe, efficient, and compliant handling of CBP materials and equipment.
• Manage up to 15 warehouse staff.
• Provide leadership, coaching, performance management, and professional development for warehouse personnel.
• Participate in hiring, workforce planning, succession development, and disciplinary actions in accordance with company policies.
• Manage warehouse staff, workflow, workload distribution, and training.
• Receive, inspect, document, and store inbound shipments, including GFE and contractor-procured items.
• Ensure proper storage, labeling, environmental conditions, and security of all warehouse materials.
• Fulfill material requests from field technicians, maintenance teams, and forward operating locations; coordinate timely shipments.
• Maintain accurate, real-time inventory records using approved inventory management systems (Maximo/ILSS).
• Conduct routine and scheduled inventory audits, cycle counts, and reconciliation reporting.
• Establish, monitor, and report warehouse performance metrics including inventory accuracy, order fulfillment timelines, material availability, asset accountability, shipping performance, and workforce productivity.
• Develop and implement corrective actions when performance objectives are not achieved.
• Coordinate supply distribution and logistics with field sites supporting remote IST tower maintenance activities.
• Develop and implement warehouse Standard Operating Procedures (SOPs) supporting CBP’s sustainment strategy and performance metrics.
• Identify and implement process improvements to enhance inventory accuracy, material flow, warehouse efficiency, operational quality, and cost effectiveness while supporting performance objectives.
• Support engineering and logistics teams with asset tracking, repair cycle management, and disposition activities.
• Maintain compliance with federal property management regulations, safety standards, and contract requirements.
• Serve as the primary custodian for Government-Furnished Equipment (GFE) and accountable property records, ensuring asset traceability, audit readiness, lifecycle accountability, and compliance with contractual property management requirements and reporting.
• Submits weekly and monthly logs to Program, Project, and Logistics Team for review.