Warehouse Manager SKSG

About the role

This position will work onsite at the Mercedes, TX warehouse office, supporting U.S. Customs and Border Protection’s (CBP) Integrated Surveillance Tower (IST) sustainment mission. The Warehouse Manager ensures reliable and efficient warehouse operations that directly support high System Operational Availability (Ao) across deployed surveillance systems.

Responsibilities

• Manage day-to-day operations of project warehouses, ensuring safe, efficient, and compliant handling of CBP materials and equipment.
• Receive, inspect, document, and store inbound shipments, including GFE and contractor-procured items.
• Ensure proper storage, labeling, environmental conditions, and security of all warehouse materials.
• Fulfill material requests from field technicians, maintenance teams, and forward operating locations; coordinate timely shipments.
• Maintain accurate, real-time inventory records using approved inventory management systems (Maximo/ILSS).
• Conduct routine and scheduled inventory audits, cycle counts, and reconciliation reporting.
• Provide leadership, coaching, performance management, and professional development for warehouse personnel.
• Participate in hiring, workforce planning, succession development, and disciplinary actions in accordance with company policies.
• Establish, monitor, and report warehouse performance metrics including inventory accuracy, order fulfillment timelines, material availability, asset accountability, shipping performance, and workforce productivity.
• Develop and implement corrective actions when performance objectives are not achieved.
• Coordinate supply distribution and logistics with field sites supporting remote IST tower maintenance activities.
• Submits weekly and monthly logs to Program, Project, and Logistics Team for review.
• Supports the Senior Logistics Manager in specialty projects or tasks as assigned.
• Manages and oversees staff perform return merchandise authorization (RMA), return authorization (RA) and return goods authorization (RGA) process.
• Promote, execute, and adhere to the company’s safety program.
• Provide asset/inventory reports to program staff, Sustainment Program Manager, and PMO as needed.
• Operate a company vehicle in accordance with local laws/regulations and company protocols at all times.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field; or equivalent experience (2 years of experience for each year of education).
• Minimum 10 years of Inventory Management experience required.
• Must have, or be eligible for a U.S. Government Security Clearance (DoD Secret or DHS Suitability).
• Current driver’s license.
• Certification in Logistics or Inventory Control (preferred).