Warehouse Manager - Grand Rapids

Position Summary

The position is responsible for achieving metrics & key performance indicators (KPIs) related to safety, quality, on-time delivery, shipment volume, cost, efficiency, inventory accuracy, environmental responsibility, and customer service. The Warehouse Manager partners closely with Production, Materials, Customer Service, Quality, and EHS to support U.S. manufacturing operations for Heavy Duty Truck, Automotive, Specialty, and Aerospace markets to ensure alignment with customer demand and business priorities. This role also ensures compliance with Flexfab’s certified management systems, including ISO 14001, IATF 16949, and AS9100, while supporting sustainability objectives.

Essential Duties And Responsibilities

• Ensure warehouse processes support Flexfab’s certified management systems, including ISO 14001, IATF 16949, and AS9100.
• Support internal and external audits, corrective actions, root cause analysis, and continuous improvement activity.
• Develop and execute action plans that align with broader Manufacturing and Operations goals.
• Communicate performance, priorities, risks, and improvement plans clearly to the Director of Manufacturing and other stakeholders.
• Manage workflow, labor planning, priorities, and daily execution to meet shipment volume and service commitments.
• Ensure customer orders are processed accurately, efficiently, and on time.
• Monitor and improve warehouse productivity, cost, efficiency, inventory accuracy, and service performance.
• Support environmental and sustainability goals within the warehouse and distribution center.

Success Measures

• Achievement of safety goals and reduction in incidents
• Congistent on-time delivery performance
• High inventory accuracy and effective inventory control
• Improved productivity, efficiency, and cost performance
• Successful audit outcomes with minimal findings
• Strong employee engagement, retention, and development
• Effective cross-functional collaboration
• Progress toward environmental and sustainability targets

Qualifications And Experience

• Bachelor’s degree in Supply chain, Logistics, Operations Management, Business, or a related field
• Minimum of 5 years of progressive warehouse, logistics, or manufacturing operations experience
• Minimum of 3 years of leadership experience with direct responsibility for hourly employees
• Prior experience with ERP/WMS systems, inventory control, and shipping processes
• Experience within ISO 14001, IATF 16949, AS9100, or similar environments
• International shipping experience preferred

Core Competencies

• Manages Complexity
• Business insight
• Global perspective
• Develops talent
• Decision quality
• Drives results
• Manages conflict
• Plans & aligns
• Global perspective
• Communicates effectively
• Instills trust
• Models Flexfab’s HEARTS Values
• Honesty - Do the right thing
• Excellence - Continuously search for ways to exceed expectations
• Accountability - Take extreme ownership
• Respect - Recognize the value of each Associate
• Teamwork - Collaborate, communicate, and take action
• Support - Support individuals, the organization, and the community

Working Conditions

• Fast-paced warehouse and manufacturing environment with frequent cross-functional interaction with internal & external customers
• Requires the ability to work both on the warehouse floor and in an office setting
• On-site work

Flexfab is an equal opportunity employer, to all protected groups, including protected veterans and individuals with disabilities.

This position requires access to technical data subject to the International Traffic in Arms Regulations (ITAR).

Only U.S. persons (citizens, lawful permanent residents, refugees, or asylees) are eligible