Warehouse Manager (Food Manufacturing)

About the role

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners.

Responsibilities

• Develop, implement, and manage receiving, shipping, and warehousing processes with a focus on FIFO and inventory control.
• Monitor team adherence to warehouse systems and procedures, auditing compliance and ensuring best practices.
• Conduct regular cycle counts and monthly physical inventories; reconcile data to maintain accurate inventory records in Microsoft D365.
• Uphold inventory integrity and traceability through consistent lot tracking and system usage.
• Plan and manage departmental budgets, review expense trends, and take corrective actions to achieve financial goals.
• Ensure compliance with safety and quality standards, including HACCP, GFSI/FSSC22000, OSHA, and DOT regulations.
• Lead, train, and develop warehouse staff in accordance with Standard Operating Procedures (SOPs) and performance expectations.
• Drive departmental continuous improvement initiatives to enhance efficiency, accuracy, and service.
• Recruit, coach, and manage performance of team members to build a high-performing workforce.
• Analyze operational reports, identify trends, and implement solutions to improve KPIs and service levels.
• Lead and participate in management and safety meetings, collaborating cross-functionally to resolve challenges and support company goals.
• Troubleshoot and resolve warehouse-related issues, including shipping errors, inventory discrepancies, and customer concerns.

Requirements

• 3–5 years of warehouse management experience in a food production or manufacturing environment.
• Proven success in driving process improvement and operational efficiency.
• Strong commitment to workplace safety and regulatory compliance.
• Demonstrated ability to develop, lead, and mentor high-performing teams.
• Effective communicator with the ability to provide clear strategic direction and execute plans.
• Proficiency in ERP systems; Microsoft D365 experience preferred.
• Knowledge of food safety and inventory control standards (HACCP, GFSI, etc.).