Warehouse Manager

About the role

We Ship Express is seeking a hands-on Facility Manager to lead our Fredericksburg, TX distribution center. This role is ideal for an experienced operations leader who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about driving continuous improvement and exceptional customer service.

Responsibilities

• Lead all warehouse operations including receiving, shipping, fulfillment, inventory control, and packing activities.
• Operate a 26-foot box truck to complete customer pickups and deliveries, ensuring products are loaded, secured, and transported safely and on time.
• Supervise employees performing transportation duties and ensure consistent adherence to standards.
• Maintain a highly visible presence on the warehouse floor while coaching and supporting employees.
• Establish and maintain productivity, quality, safety, and accuracy standards.
• Plan, prioritize, and organize daily warehouse workflow to meet customer expectations.
• Manage staffing levels to meet operational demands, including recruiting, training, coaching, scheduling, and performance management.
• Develop and implement operational procedures that improve efficiency and ensure consistency.
• Hold team members accountable for individual and team performance goals.
• Oversee inventory control processes including cycle counts, reconciliations, and inventory accuracy.
• Coordinate equipment maintenance and ensure facility equipment remains in safe operating condition.
• Review warehouse documentation, receiving records, shipping paperwork, and vendor invoices for accuracy.
• Partner with leadership, customer service, finance, and transportation teams to resolve operational issues.
• Ensure compliance with all OSHA regulations, company safety policies, and warehouse best practices.
• Maintain proficiency with warehouse management systems and operational reporting.
• Prepare operational reports and communicate facility performance to leadership.
• Foster a culture of teamwork, accountability, safety, and continuous improvement.

Requirements

• Proven leadership experience managing warehouse or distribution center operations.
• Strong knowledge of shipping, receiving, inventory control, and warehouse best practices.
• Minimum of two years of experience operating a 26-foot box truck or larger.
• Valid driver’s license and a driving record reflecting no accidents or moving violations within the past five years.
• Demonstrated ability to lead, motivate, coach, and develop high-performing teams.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Strong customer service mindset with a commitment to operational excellence.
• Working knowledge of Warehouse Management Systems (WMS) and Microsoft Office.
• Ability to maintain a safe work environment and enforce company policies.
• Forklift certification or ability to become certified on warehouse equipment.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree in Supply Chain Management, Business, Operations Management, or a related field is preferred. Equivalent leadership experience will also be considered.
• Two to five years of warehouse, distribution, logistics, or fulfillment management experience (preferred).
• Experience within the transportation, shipping, or third-party logistics (3PL) industry strongly preferred.
• Experience managing inventory control and warehouse KPIs (preferred).
• Experience implementing process improvements and driving operational efficiencies (preferred).
• Familiarity with WMS platforms such as Advatix, MAPPS, or similar warehouse software (preferred).
• Experience leading teams in a high-volume fulfillment environment (preferred).

Pay

$75,000–$90,000 annually, depending on experience.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Paid vacation, sick time, and floating holidays
• Pet Insurance and additional voluntary benefits
• Professional development and career advancement opportunities