Warehouse Manager

About the Role

The Warehouse Manager is responsible for the warehouse team's efficiency and accuracy in filling customer orders, receiving, stocking, staging, and shipping material to meet customer demands and company standards for safety, security, accuracy, and productivity. This role includes hiring new employees, training, and ensuring the safety and maintenance of the warehouse.

Responsibilities

• Contribute to a culture and environment focused daily on employee safety and a safe work environment
• Follow established Standard Operating Procedures, Environmental Health and Safety Rules, and immediately address safety concerns
• Provide leadership through direct and indirect supervision of warehouse employees to achieve high levels of accuracy and productivity
• Manage inventory to ensure efficient warehouse flow, accurate receiving, and order filling processes
• Oversee the annual physical inventory counting
• Ensure the efficient and safe operation of all material handling equipment and maintain warehouse security
• Evaluate policies and procedures to improve efficiency and make recommendations for improvement
• Serve as the primary contact between warehouse operations and other managers
• Communicate with customers and company personnel to resolve problems and expedite deliveries
• Evaluate shipping and delivery via common carriers; perform cost analyses and negotiate pricing for shipping services
• Assist the Branch Manager with the development of the warehouse budget and routinely analyze and control expenditures
• Evaluate and negotiate pricing for warehouse equipment, maintenance contracts, packing supplies, and other warehousing expenses
• Participate in seminars and training classes to maintain necessary business knowledge
• Make deliveries to branches/customers as required
• Perform other duties as assigned, including counter sales and customer support

Requirements

• 3+ years of Warehouse leadership experience
• Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
• High School diploma or GED required

Qualifications

If required to make deliveries:

• Must have a valid driver's license
• Must be at least 21 years of age
• Must pass a pre-employment and annual review of the Motor Vehicle Record
• Must obtain verification of a non-expired medical certificate as required by law within 60 days of hire
• Must not have had a suspended driver's license for a traffic accident/violation within the past 3 years
• Must not have any at-fault accidents in the past 3 years

Skills

• Ability to perform job duties of all departmental positions
• Thorough knowledge of warehousing principles, practices, and procedures
• Excellent written, verbal, interpersonal, and presentation skills
• Strong analytical, troubleshooting, and problem-solving abilities
• Organization and time management skills, detail-oriented, ability to prioritize in a multi-tasking environment, and work under pressure
• Knowledge in Lean and Process Flow Layout in Warehouses
• Proficient in using computers, including Excel, Outlook, and Word
• Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedures manual

Physical Demands

• Sit: Constantly – at least 51%
• Walk: Constantly – at least 51%
• Use hands to finger, handle, or feel: Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Constantly – at least 51%
• Climb or balance: Constantly – at least 51%
• Talk, hear, taste, smell: Constantly – at least 51%
• Lift up to 10 pounds: Constantly – at least 51%
• Lift up to 25 pounds: Constantly – at least 51%
• Lift up to 50 pounds: Constantly – at least 51%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold: Constantly – at least 51%
• Exposed to electrical hazards; risk of electrical shock: Frequently – 21% to 50%
• Handles or works with potentially dangerous equipment: Frequently – 21% to 50%
• Travels to offsite locations: Occasionally – up to 20%

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance (Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance, etc.)
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – promotion from within