Warehouse Manager

About the role

Reporting to the Plant Manager, the Manager Warehouse is responsible for overseeing the day-to-day operation of the warehouse, shipping and receiving area. The Warehouse Manager ensures that customer needs are met through the timely and efficient movement of products and materials in a high volume, fast-paced distribution environment. This role will also support cost control including overtime, management and expense control.

Responsibilities

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Lead and direct the work of other employees and have responsibility for personnel actions including hiring, performance management, and termination.
• Provide training, direction and instruction and conduct performance evaluations.
• Provide guidance and training on work standards and expected outcomes.
• Be accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Direct and coordinate the activities of the warehouse and establish and maintain budget control.
• Develop the team and continuously improve the performance of all team members by setting clear and challenging goals and objectives.
• Maintain strong links with 3rd party suppliers through regular meetings and ensure that any issues are being addressed.
• Ensure that all stock issues are resolved and feedback to relevant managers on key performance indicators such as accuracy, performance, output and efficiency.
• Manage stock destruction and aged stock removal process.
• Ensure warehouse personnel are responsible for duties such as good housekeeping, stock counts, and where appropriate movement of stock through use of pallet truck or forklift truck.
• Establish priorities and direct loading workforce to satisfy customer demand.
• Plan and execute logistics needs with trucking firms to ensure timely pick-up and delivery of shipments, while minimizing overall freight costs.
• Review and resolve operational problems to minimize cost and prevent operational delays.
• Negotiate trucking contracts with relevant parties to ensure freight costs are competitive.
• Be responsible for the security of the product and warehouse.
• Handle all damaged product orders and monitor status of returned products.
• Communicate with manufacturing personnel to ensure appropriate materials are available to meet production requirements.
• Develop and implement policies, procedures and SOPs to ensure consistent quality and operating efficiency.
• Ensure compliance with DOT and other safety regulatory agencies, as well as maintaining the material handling equipment, ensuring that all warehouse personnel are certified on equipment.
• Represent the company in a positive manner at all times.

Qualifications

• Undergraduate degree in a related field is required.
• APICS designation is a plus.
• 5+ years work experience in warehouse logistics management, distribution center and/or beverage background strongly preferred.
• Verifiable experience building and developing teams is required.

Skills

• Capability to read and write job instructions in the specified acceptable language(s) for the location.
• Able to work under deadline pressures.
• Organized and detail oriented, adaptable to change.
• Must have excellent communication skills and the ability to develop a team environment promoting internal growth.
• Strong troubleshooting and analytical skills.
• Must demonstrate the basic operation of powered industrial trucks.
• Must be forklift certified by an approved Refresco trainer.
• Leadership: Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
• Problem-Solving Skills: Ability to quickly identify and resolve operational issues.
• Communication Skills: Communicate effectively with direct reports and all levels of the organization. Collaborates to ensure smooth workflow.
• Decision Making & Judgment: Make informed decisions with sometimes limited data, learning from outcomes.
• People Management: Coach others regardless of performance level; help others identify key goals and use their talents to achieve those goals; build relationships; offer praise and recognition.
• Ownership: Proactively take initiative and responsibility for tasks and challenges, demonstrating independent thinking.
• Problem Solving Skills: Develop creative solutions, evaluate results, and incorporate feedback for continuous improvement.
• Time Management: Optimize production schedules by prioritizing tasks and minimizing downtime to meet deadlines.
• Technology: Familiarity with warehouse management software for tracking inventory and logistics.
• Technology: Proficient in SAP, Excel, Word, and PowerPoint.
• Cognitive: Ability to analyze data and process parameters to optimize production.
• Safety and Risk Management: Participation in safety audits and inspections to ensure a safe working environment.

Schedule

• Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.

Working conditions

• Operating in a fast-paced production plant with numerous moving parts.
• Noise level requires hearing protection and temperatures can get very hot and/or relatively cold.
• The environment is structured and supervised.
• Travel anticipated: Rarely
• Visual/Sensory: This position requires regular need to give moderate attention with one or two senses at a time.
• Coordination and Dexterity: Excellent hand-eye coordination and manual dexterity for precise control of equipment.
• Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy and/or similar demands.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• 15 Vacation Days and Paid Sick Time Off Days
• Well-being Benefit Discount and Total Reward Programs