Warehouse Manager

Responsibilities

• Manages the overall operation of a warehouse, ensuring customers receive the Right Product, at the Right Time, and in the Right Condition, in a clean, safe, and productive environment.
• Determines workforce staffing needs; hires and assigns staff to positions; ensures appropriate employee training; ensures warehouse Standard Operating Procedures (SOP’s) are being followed; conducts staff meetings and coordinates workforce to handle volume of work; and provides ongoing coaching, feedback, and guidance to staff.
• Maintains good housekeeping standards, appropriate sanitation, and security of the warehouse facility; oversees staff to prevent theft and other issues; and monitors completion of maintenance duties.
• Monitors daily activities using reports and other tools. Reviews discrepancy reports for types of errors, identifying causes, retraining, and taking corrective action with subordinates as necessary.
• Ensures all orders are picked and shipped within established shipping schedules, meeting or exceeding quality and accuracy standards by: monitoring daily reports and organizing facilities to maximize efficiency of material flow.
• Ensures that all received merchandise is properly accounted for, verified against shipping documents, inspected for damage, and put-away in a timely manner by: monitoring daily reports; working with appropriate staff or support functions to take necessary corrective action; and organizing facilities to maximize efficiency and material flow.
• Models safe work practices to others.
• Collaborates with the Branch Manager and/or Regional Operations leadership in defining and fulfilling financial objectives of the warehouse by assisting with the development of annual operating and capital expenditure budgets. Monitors performance to budget regularly, interprets performance results, and adjusts goals and operating procedures to meet warehouse objectives.
• Fosters a cohesive and productive team through collaboration, inclusion, and teamwork. Leads by example and models exceptional customer service.
• Promotes development plans for ongoing staff development and succession planning. Participates in and may lead projects and/or initiatives, including processes, procedures, and warehouse-related programs on-site and/or across the region if assigned.
• Serves as subject matter expert on warehouse processes and procedures. Will occasionally provide backup leadership support when Branch Manager is away. May provide backup leadership support for other warehouses in the region or geographic area if assigned. May serve as backup driver as assigned. May train, support, mentor, and provide subject matter expertise for other Warehouse Supervisors and Managers, both on-site and in other warehouses, if assigned.
• Performs all other duties as assigned.

Qualifications

• Education And/or Experience Required : High school diploma or general education degree (G.E.D.); 5+ years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 1 year directly managing a team of employees in a busy warehouse environment.
• Experience managing logistics or related functions.
• Experience operating forklift and other warehouse equipment safely and competently.
• Experience with inventory management systems.
• Experience with OSHA, DOT, and other safety regulations and procedures.