Warehouse Manager

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing, attributing success to a unique business philosophy and talented people. Hajoca operates in a decentralized environment where each Profit Center (PC) functions as a small business with a warehouse, counter, sales office, and sometimes a showroom.

About the Role

• Fully and directly manage all warehouse operations.
• Manage and hire a team of warehouse teammates.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.
• Manage, schedule, and train warehouse and delivery staff to ensure safe and efficient operation of all warehouse functions.
• Develop strategies and goals for warehouse operations, such as process improvements and cost-saving initiatives.
• Analyze key performance indicators (KPIs) and operational metrics to assess warehouse performance, identify trends, and make data-driven decisions.
• Lead continuous improvement efforts to optimize warehouse processes, streamline workflows, and enhance operational efficiency.
• Identify potential risks and implement risk mitigation strategies to protect warehouse assets, minimize liability, and ensure business continuity.
• Ensure that merchandise is received and stored in an efficient and economical manner and maintain required records in conformance with company policy.
• Supervise the proper routing, loading, and preparation of orders for shipment and delivery in accordance with customer instructions.
• Review and maintain appropriate DOT records and physical examination certificates for drivers, ensure current training certification for forklift/material handling equipment operators.
• Supervise and schedule the maintenance of all company delivery vehicles and material handling equipment in use in the warehouse.
• Recommend purchases of warehouse equipment; keep abreast of new warehousing methods.
• Maintain the safety of warehouse operations in compliance with the company's Safety Standards, OSHA, and any other applicable regulations.
• Maintain the security of warehouse and grounds to protect the Profit Center's assets.
• Resolve all delivery complaints and receiving disputes quickly and effectively.
• Perform all job functions in accordance with the company's Safety Standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• 5+ years of warehouse receiving and material handling experience.
• 1+ year of leadership experience.
• Knowledge of products sold at the Profit Center preferred.
• Ability to drive a vehicle over 10,000 lbs as a non-CDL driver, requiring:
  • At least 21 years of age.
  • A proper and valid driver's license.
  • A driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
  • Ability to pass a Department of Transportation physical examination before beginning work and at least every two years while employed.

Skills

• Excellent leadership and communication skills, with the ability to effectively manage and motivate a team.
• Experience in warehouse management or a similar role, with a strong understanding of warehouse operations.
• Ability to safely operate a forklift and other material handling equipment in use at the Profit Center.
• Comprehensive knowledge of and ability to apply and enforce OSHA, DOT, and other warehouse and material handling safety regulations.
• Ability to build and maintain positive working relationships with customers, vendors, and co-workers.
• Ability to remain calm and function effectively in stressful, unexpected, and/or emergency situations.
• Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.
• Ability to learn and operate computer-related systems used for warehouse operations.
• Ability to use Microsoft Office Outlook for email communication.
• Ability to read, write, speak, and understand English.
• Ability to perform basic arithmetic operations using whole numbers, common fractions, and decimals.

Benefits

Hajoca offers a competitive starting wage and a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits annually.

• Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage.
  • Accident, Hospital Indemnity, and critical care coverage.
  • Life insurance and Long Term Disability.
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits.
  • Paid vacation, holidays, and sick time (sick time also offered to part-time team members as required by state law).
  • Paid pregnancy and parental leave.
  • Paid day of community service.
• Full-time and part-time benefits:
  • 401(k) Retirement cash account with company contributions.
  • Targeted training programs focused on personal and professional growth.
  • Company wellness program.
  • Employee discounts.
  • College tuition benefits.

*Benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.